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rohan
13 Dec 2023 - 16 Dec 2023
reviewed on expedia
5 out of 5 stars
excellent place to stay, very peaceful. beach is walking distance. pool is clean. property is very clean.
staff did their best.
great place to stay with family.
L
Leonard
24 Jul 2023 - 30 Jul 2023
reviewed on expedia
4 out of 5 stars
The property was perfectly located across from the beach and the pools were amazing. Our days were leisurely and exactly what we needed to relax, and spend family time. The staff was also great! They were so friendly, always smiling, and provided wonderful service.
Our main issues were - (1) It was great having a buffet breakfast, but it was the same options every day. We stayed almost 7 days - eating the same food every day made it monotonous. (2) Our building did not have an elevator to the 4th floor. However, maybe it was a good thing to prevent me from gaining weight on a relaxing, no exercise holiday. (3) The Rainforest Cafe was never open, though it promised a cafe with great coffee. Also, there are no cafes walking distance to the resort. (4) The resort is tailored for Eastern European and Russian tourists. We could not manage a tour easily from the resort, though a Russian speaking tour company showed up every day and made presentations for the non-English speaking tourists. Having a hotel tour desk with recommendations and assistance would have been great!
Having said all that - I would say the negatives are small in comparison to the positives. I would go back in a heartbeat to spend another week with my family. The location to the beach, the pool, and the service were awesome!
E
Everardo
20 Jul 2023 - 27 Jul 2023
reviewed on expedia
4 out of 5 stars
This is a very serviceable hotel. Overall we were satisfied, the staff was great, the pricing of everything was fair. The hotel is in a secluded beach not far from the airport. The entrance to the property is accross the street from the beach. Convenient services are around within 300 m of the hotel (convenience store, massage parlors, exchange, pharmacy, restaurants, fruit stands, etc.) The beach is ok but unfortunately dangerous so we could not spend too much time there.
The included breakfast was good. Plenty of choices, unchanging for the several days we were there.
There is a convenience store in the property again very fairly priced.
There is a pool in the middle which seems to be full most of the time and there is a beautiful pool in the back with a sand beach which is very nice.
I was surprised to find they have people for everything but servicing the people at the pools. The pool bars are closed and it seems like a wasted opportunity to make some extra revenue considering the amount of people in the property willing to fork out cash.
We did not try the massage in the property but it seemed quite busy.
Plenty of options for kids entertainment, bedides the pool, there are bikes to roam around and a play room with pool tables and games and nintendo switch consoles.
The rooms are spacious although a bit dated. One of our rooms had a failing a/c and they were quick to send someone when we noticed and called it in. This hapoened a couple of times.
Good.
J
Jared
4 Jul 2023 - 6 Jul 2023
reviewed on expedia
5 out of 5 stars
The grounds are huge as are the two swimming pools. Lots of quiet areas to chill out in and plenty of room for kids to play and ride bikes. Everything we ate here was great and really well priced. Big clean rooms and friendly staff.
C
Ching Wan Ellen
24 Jan 2023 - 28 Jan 2023
reviewed on wotif
4 out of 5 stars
It is a more rural area so the environment is quiet. Close to Nai thon beach which is very nice, just across a road. Few roadside hawkers selling food, fruit and souvenirs. A small shop and a small pharmacy nearby so can easily get what u need. Suitable for family with kids who like playing in swimming pools and beach.
R
Rebecca
29 Aug 2022 - 5 Sept 2022
reviewed on wotif
4 out of 5 stars
Good hotel, clean and the free games provided such as pool, and great pool facilities. Friendly staff on the whole.
Only detractor is the fact that for a family hotel, they shouldn't have glass only cups in the room.
Our room (for two people) had 8 cups, all glass and this is for rooms with children. Inevitably, my 7-year-old broke one by accident, as children naturally do when glass on tile flooring is the only option, and the maid then charged me an extra 80 TBhat which nobody told me about until check out.
This meant check-out at 6:30am included the lady onto front desk following me to and from breakfast 3x to sort it out. Not the most restful end to our holiday, but other than that I would recommend it.
You do need a car if you stay, or the InDrive app, otherwise you will get ripped off by taxi prices.
R
Rhyss
4 Jan 2022 - 5 Jan 2022
reviewed on hcom
5 out of 5 stars
We (family of six with both adult and young children) had a great stay at this hotel. We stayed almost one week. The location is super. At the beach and close to restaurants and shops. The facilities were great for our family, we used the games room and gym a lot. Both pools are large. The only down side is the very slow service in the restaurant. Not at breakfast, but at lunch and dinner.
A
25 Aug 2023 - 28 Aug 2023
reviewed on hcom
5 out of 5 stars
Get a lot for the money. Rooms are standard but hotel grounds are huge. Lots of families there on vacation with children. The beach is right across the street and very beautiful and serene with its tree lined road. All the stores, Street food stalls & merchants along the road including the grocery store in the hotel are fairly priced unlike the rest of Phuket. Restaurants around the road can be a bit pricey, but the restaurant in the hotel has good quality food for the price. Would stay again.