Grand Mercure Phuket Patong

About the hotel

Along with 3 outdoor pools, this hotel has a full-service spa and a restaurant. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.

Nearby attractions

Located in Patong, Grand Mercure Phuket Patong is in the entertainment district and near the beach. Jungceylon Shopping Center and Bangla Road are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Patong Beach and Karon Beach. Traveling with kids? Consider Phuket Cable Ski and Phuket Wake Boarding and Dino Park Mini Golf. Scuba diving, snorkeling, and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Guests love the hotel's quiet location.

Popular amenities

Family friendly

3 outdoor pools

Arcade/game room

Babysitting (surcharge)

Children's pool

Free area shuttle

Free cribs/infant beds

Grocery/convenience store

Laundry facilities

Playground

Refrigerator

Snack bar/deli

Soundproofed rooms

Supervised childcare (surcharge)

Waterslide

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar

1 restaurant and 1 coffee shop/cafe

24-hour room service

Buffet breakfast available for a fee daily 6:30 am–10:30 am: thb 600 for adults and thb 300 for children

Spa

5 treatment rooms

Aromatherapy

Body scrubs

Body treatments

Body wraps

Couples treatment room(s)

Facials

Massage - thai

Massage - deep-tissue

Massage - sports

Massage/treatment rooms

Spa open daily

Steam room

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Well-lit path to entrance

Wheelchair accessible (may have limitations)

Wheelchair-accessible parking

Wheelchair-accessible registration desk

Things to do

3 outdoor pools

Aerobics classes

Arcade/game room

Billiards/pool table

Children's pool

Fitness center

Full-service spa

Playground

Steam room

Yoga classes

Outdoor

Bbq grill(s)

Garden

Picnic area

Pool sun loungers

Pool umbrellas

Rooftop terrace

Conveniences

Atm/banking services

Ballroom

Banquet hall

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

Grocery/convenience store

Library

More

Beach towels

Biodegradable drinking straws

Designated smoking areas

Locally-owned & organized tours & activities

No plastic drinking straws

No plastic water bottles

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Nearest Airports

Phuket International Airport

25 km from this hotel

Krabi Airport

79 km from this hotel

Reviews that mention...

All reviews (9)clean (2)staff (8)pool (5)dining (1)evening entertainment (2)location (1)

Family Reviews

for Grand Mercure Phuket Patong

4.5 out of 5 stars

9 reviews

Review data

5 star reviews

67%

4 star reviews

33%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Grand Mercure Phuket Patong

Latest reviews (9)

S

SOON LIN

14 Jun 2024 - 17 Jun 2024

reviewed on expedia

4 out of 5 stars

Great staff service, clean rooms , suitable for family. Buffet is good with wide option of spread.

P

Paul

29 Apr 2024 - 3 May 2024

reviewed on expedia

5 out of 5 stars

Always an excellent stay at the Grand Mercure. An oasis in the heart of Patong. Endless food and entertainment only steps away. Outstanding dinner buffets almost every other night, a must-try. Staff absolutely too-notch, helpful and kind. Excellent pool, and swim-up rooms available. Lots of on-site activities, family friendly, shops and a little bar too! Highly recommend hotel.

L

Lucille Maree

18 Mar 2024 - 26 Mar 2024

reviewed on wotif

4 out of 5 stars

We stayed in a pool access room opposite the pool bar. This was very noisy with both the bar and the kids pool right beside it. I'd suggest you go towards the end of the hotel away from.the kids pool, if you want a quite holiday. The bed was a solid as a rock and the pillows flat as a tack. Liked, the breakfast of a morning was great.

D

David

22 Jan 2024 - 29 Jan 2024

reviewed on hcom

5 out of 5 stars

Nice hotel, well decorated room, comfortable bed. We stayed in a pool access room which was great ( although very humid, the humidifier struggle to keep up and needed to be emptied every six hours. Excellent buffet breakfast, great staff especially Panckae ( yes that’s her name ) who did everything to ensure a comfortable stay. Yes this is a family hotel but Management should consider placing families booking pool acces from nearer to the kids pool, and couples at the other end of the hotel as these rooms could be relaxing, as nearby screaming kids means I would not book here again.

P

Paul Robert

24 Sept 2023 - 1 Oct 2023

reviewed on expedia

5 out of 5 stars

Stayed for 7 nights and couldn't fault the experience in any way. Great amenities for everyone in our family regardless of age. The staff were wonderful, in particular Jasmine and Watt, who took us on a guided tour of the Banzaan markets and taught us how to prepare and cook some amazing Thai dishes in the kitchen as part of the cooking school experience. Both people went above and beyond and we couldn't have had a better day. Our daughter who is 7 is still talking about her friends in Phuket!

D

David

10 Aug 2023 - 15 Aug 2023

reviewed on hcom

5 out of 5 stars

fantastic location with easy walking distance to beach and main streets. Quiet enough to simply relax by the pool. Fantastic friendly staff. Great location to base family on our trip

P

Preesha

9 Apr 2023 - 22 Apr 2023

reviewed on wotif

5 out of 5 stars

We loved our stay at the Mercure. The kids absolutely enjoyed kids clun with Apple, Deeda and Nong. Food and drinks were great and rooms were always cleaned to perfection. They went above and beyond to make my daughters birthday special with decorations and cake. Reception staff are always friendly and helpful and really try their best to accomodate. We will definitely be back to the Mercure on our next visit to Patong. And will be highly recommending to our friends and family. Thank you for making our holiday memorable and safe.

Q

Quang

11 Nov 2022 - 14 Nov 2022

reviewed on wotif

5 out of 5 stars

Staff was great and attentative! 2 bedroom villa was perfect for 2 families with kids and the kids loved the private pool! Will definitely stay here again!

S

Shanky

8 Dec 2017 - 11 Dec 2017

reviewed on wotif

4 out of 5 stars

1) Located at the main area 2) Staff is very good 3) Nice breakfast buffet 4) Convinient for kids