Kokotel Krabi Oasis

The hotel is very nice. Clean and comfortable with a small cafe at reception and a limited menu throughout the day. The staff are very friendly, but always so busy that it can be hard to get help if you need it. Not their fault at all, but they are running reception and the cafe so at times they are just too busy to be as helpful as they’d like to be. The rooms are clean and the beds comfortable. The showers are adequate, but water pressure is low and not always as hot as you may want. The location, however, is a bit disappointing. It is a good 25 minute walk to the beach and closer to 35 minute walk if you want to get to the end of the beach where there are loungers and sun beds you can rent. You can take a Tuk Tuk but they are pricey -$3 to $6 USD each way which adds up quick if you’re on a budget. It is also a bit difficult to get a Tuk Tuk from right outside. You will likely have to walk 5 - 7 minutes to the main road to find one, and the walk is down a narrow road with lots of traffic and no sidewalk — not fun if you have kids in tow. There are plenty of nearby restaurants, but you’ll have to get yourself down to the main road if you want more options or less expensive choices. The pool is pleasant but the photos make it look bigger. It is quite narrow with limited poolside seating that is always in the shade - not very kid friendly as it’s too narrow for playing. With what we spent on Tuktuks we could have stayed somewhere closer to the beach.

Don't stay here. Rooms are basic and clean. You have to pay for everything in the room, even tea bags. If you have a room without a balcony there’s no ventilation or no natural light. It’s still under construction so if you’re in the wing with construction going on, it’s very noisy from 8am. The staff had the worst service we received in Thailand. Their favourite phrase was ‘sorry cannot’! Hospitality in Thailand is generally good and if you have special requests, most hotels accommodate these. Kokotel is an outlier. The staff are not at all accommodating for anything, being with changing rooms due to problems in shower or ventilation in the room, to making a vegetarian option for breakfast. If you are a vegetarian, avoid this hotel. Although they make noodles for breakfast (with meat), a simple request to make a small portion without the meat seemed too much of a request. The staff said "sorry, cannot!". They recently built a play room which is not child friendly at all! The edges of most structures has sharp edges. It has no ventilation and a very foul smell! The hotel feels like you’re staying in a box! It was easily the worst stay in our trip in Thailand! I wouldn’t recommend this hotel to anyone mainly due to the lack of hospitality.

nice hotel with family friendly. A big play room for my girl. such a good comfort hotel.

Good Hotel! Friendly people! My family took 4 nights here and it's really a good experience in Karbi. The location is a little bit far from main street, but the 7-11 is just allocated next to hotel. Very convenient.