Arbour Hotel and Residence

Nice hotel helpful staff Poll area not suitable for children too many steps and ups & downs

The property selection was not a wide variety. The young ladies who assisted with breakfast did not understand English very well. My daughter and I ordered one omelette each received the omelets and five minutes later two more were brought to the table. The omelette was raw inside and the bacon undercooked. There is a stove top but nothing to cook with. The hotel does not have face towels if you are use to washing your face with a towel. There was one young man whom I cannot remember his name, but he was the best employee The Arbour has. He always tried to resolve any issues a guest had. He served us our welcome drink and assisted my family when we checked out early. This was the only time my family was happy upon checking out and moving to another hotel. We stayed one of three nights and moved. Unfortunately, I was informed that I would not receive a partial refund, that didn’t make me happy especially since the hotel was not up to standard. One other thing the bed was very firm. Ages of travelers 75, 58, 54, and 32. I do not recommend booking on Expedia if you completely loose all your money.