The Seyyida Hotel And Spa

Staff welcoming and attentive. Hotel rooms large clean and comfortable. Turn down service provided everynight which included mosquito nets and repellant. No lift in the property but the staff carried our luggage and allowed me to keep my childs pram down in reception. Every meal we had in the restaurant was delcious. The hotel is very close to the main road and the waterfront. The night market is a 2 minute walk

On arrival we were informed we'd been 'upgraded' as our room was in use for another guest. This was not an upgrade but a large family room on the ground floor for one night only. Unfortunately, the room was located next to an alley where mopeds and motorcycles were driven all night. We hardly had any sleep as we would be woken by the next vehicle every time we dropped off to sleep. Some passersby even knocked on the windows at all hours The bar ran out of normal beer and only had small bottles of lite. The kitchen could not make toast on request. The toilet for the restaurant/ bar area is disgusting and smelt of urine. The bathrooms in the rooms are tired and grotty. Cracked sinks, loose and broken toilet seats that don't fit the toilets. The electrics were so bad, they were dangerous. Bared conductors on the metal bed side lights being the worst example. Light switches that did not work and arced when switching, but did not turn on the lights. Only one bedside light and table for double beds in some of the rooms. Why? Air conditioning worked well in every room we used; three in total. Towels were well past their best and stained even after laundry. One of the reception staff and the cleaners were very helpful, but the rest of the staff just didn't seem that interested in doing a good job. Had a chat with other guests who'd also had to request different rooms due to late night noise issues or malfunctioning equipment. Would try elsewhere if we were to return.