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Novotel Taipei Taoyuan International Airport

4 1/2 star hotel
Connecting rooms
9/10 Excellent
(1391 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

Novotel Taipei Taoyuan International Airport is a great option for families, offering convenient airport access and a range of amenities. Families appreciate the complimentary shuttle service to and from the airport, the swimming pool, and children's play area. The hotel also provides cribs for toddlers and many reviewers mention the friendly and accommodating staff. While some reviewers note limitations with room size for three people and limited dining options, the overall experience is positive for most families.

Guest highlights

Complimentary shuttle service to and from the airport
Swimming pool and children's play area
Accommodating staff
Cribs available for toddlers

About the hotel

Along with 4 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a steam room.

Nearby attractions

Novotel Taipei Taoyuan International Airport is located in Dayuan District, a neighborhood in Taoyuan City, and is near the airport and near a metro station. Travelers who have shopping on the agenda can visit Gloria Outlets and Zhuwei Fishing Port. Looking to enjoy an event or a game while in town? See what's going on at Taoyuan International Baseball Stadium.

Popular amenities

Family friendly

Children's pool
Free children's club
Free cribs/infant beds
Indoor pool
Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

2 bars/lounges
24-hour room service
4 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee 6:30 am–10:00 am on weekdays and 6:30 am–10:00 am on weekends: twd 650 for adults and twd 325 for children

Spa

Aromatherapy
Body treatments
Facials
Massage/treatment rooms
Massages
Reflexology
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

24-hour fitness center
Children's pool
Full-service spa
Indoor pool
Steam room

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby

More

Smoke-free property

Nearest Airports

Airplane
Taiwan Taoyuan International Airport
1 km from this hotel
Taipei Songshan Airport
33 km from this hotel
map

Reviews that mention...

Family Reviews

for Novotel Taipei Taoyuan International Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

11 reviews

Review data

5 star reviews

73%

4 star reviews

27%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Novotel Taipei Taoyuan International Airport

Showing 1 - 10 of 11 reviews

Latest reviews (11)

Y

Yiwen

7 Jun 2024 - 8 Jun 2024
reviewed on expedia

5 out of 5 stars

The showerroom only have half glass without a door, which caused water spilled out to the wash room. The hotel stated 2 people room but can sleep 3, however there is no facility for a 3rd person to sleep unless it's a dawrf or a little kid that can sleep in a short couch. Other than that, service and location are all pretty good
T

Tsz Sang

9 Feb 2024 - 10 Feb 2024
reviewed on expedia

4 out of 5 stars

Good for the hotel to offer complimentary shuttle bus services to and from the airport. The swimming pool and children’s play area are very much appreciated.
R

Raymond

9 Dec 2023 - 10 Dec 2023
reviewed on expedia

5 out of 5 stars

Staff was so accommodating and had helped my family around the ins and outs of Taipei. The room was immaculate and the little touches like the Panda bear in our room made the kids feel special.
M

Michelle

19 Apr 2023 - 20 Apr 2023
reviewed on orbitz

4 out of 5 stars

Great accommodation. Clean and spacious. But limited eating choices, as there are no other eatery place nearby nor convenience store. We ended up having buffet in level one as the only other restaurant at level two was fully booked. The buffet restaurant had average food with not-so-fresh sashimi. The play facilities for kids are quite a nice touch.
D

Dorothy Cheung &

16 Apr 2023 - 17 Apr 2023
reviewed on orbitz

5 out of 5 stars

Very convenient shuttle service to and from the airport. They also had a crib for our toddler.
K

Karen Q

23 Mar 2023 - 24 Mar 2023
reviewed on hcom

5 out of 5 stars

It’s amazing. Excellent front desk service, clean room, convenient access to airport and subway. I would refer the Novotel to our family members and friends. I am planning to book when I come back.
A

Austin

17 Mar 2023 - 19 Mar 2023
reviewed on orbitz

5 out of 5 stars

We intended to spend a month with my Wife’s family in Kaohsiung, and this hotel provided us with an opportunity to walk out of the airport and into comfort. The staff, and abundant on-site facilities, allowed for us to get over our jet lag in the capable service of this hotel. We were offered a crib for our son, and had fast/friendly response to anything we asked for. When we wanted to travel off the premises we had a 24h shuttle to the airport (every hour from 10am to 8pm and every half hour in the evening and early morning,) and the hotel sits directly on top of an entrance to the Subway. While we only used the subway to get us to the high-speed rail terminal, it would have been invaluable for seeing all of Taipei.
Y

Yun-Hao

6 Feb 2023 - 7 Feb 2023
reviewed on orbitz

5 out of 5 stars

Great for family with kids for international trip
A

Akane

Invalid Date - 14 Jan 2023
reviewed on orbitz

4 out of 5 stars

Was great to have indoor heated pool but kids area wasn't available and kids corner wasn't available if you're not eating buffet
j

john

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

This hotel is absolutely perfect for travellers to and from (TPE) Taoyuan airport. It’s literally steps away from the MRT. Coming from someone who lives in Taichung, it was much easier to get this hotel room the night before I had to take an early flight the next day. There is a shuttle to the airport and it’s only 10 minutes away from the terminal. And the room were very nice, clean, modern, and had a great view of the airport for the kids to watch the planes land and takeoff. Great place would stay again every time I come back to Taiwan!!
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