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Fleur de Chine Hotel

5 star hotel
Kids stay free
9.2/10 Wonderful
(1004 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

Fleur de Chine Hotel provides a fantastic family experience at Sun Moon Lake. Families will appreciate the extensive kids' facilities, including a dedicated play area, an indoor water park with a slide and ball pit, and a buffet with options for all ages, even an ice cream bar. The hotel also boasts incredible views of Sun Moon Lake, and the staff are known for their exceptional service and willingness to go the extra mile to ensure a memorable stay. Rooms are spacious and can be adapted to accommodate multiple children.

Guest highlights

The indoor water park with a slide and ball pit
The extensive kids' play area
The incredible views of Sun Moon Lake from the hotel rooms and lobby
The exceptional service and kindness of the staff, who often go above and beyond for guests

About the hotel

This hotel features 6 restaurants, a full-service spa, and free water park access. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and free train station pick-up. Additionally, an indoor pool, an outdoor pool, and a health club are onsite.

Nearby attractions

Located in Yuchi, Fleur de Chine Hotel is in a national park and on a lake. Meihe Garden and Formosan Aboriginal Culture Village are local attractions and those in the mood for shopping can visit Liaoxiang Changhong Tea Story House and Ita Thao Shopping Street. Be sure not to miss outdoor adventures like mountain climbing and ecotours.

Popular amenities

Family friendly

Arcade/game room
Baby bath
Babysitting (surcharge)
Children's pool
Dvd player
Free area shuttle
Free children's club
Free water park access
In-room child care (surcharge)
Indoor pool
Laundry facilities
Outdoor pool
Playground
Refrigerator
Snack bar/deli
Supervised childcare (surcharge)
Waterslide

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
24-hour room service
6 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 7:00 am–noon: twd 858 for adults and twd 528 for children
Coffee/tea in common area(s)

Spa

3 treatment rooms
Aromatherapy
Body treatments
Hot springs open from 7:00 am - 11:00 pm
Hot springs/mineral springs
Hydrotherapy
Indoor hot springs
Massage/treatment rooms
Massages
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Bathroom emergency pull cord
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Arcade/game room
Bicycle rentals
Children's pool
Fitness center
Free water park access
Full-service spa
Hot springs
Indoor pool
Outdoor pool
Playground
Rock climbing
Sauna
Shopping
Spa tub

Outdoor

Bbq grill(s)
Garden
Pool sun loungers
Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Library
Reception hall

More

Designated smoking areas
Tv in lobby
map

Reviews that mention...

Family Reviews

for Fleur de Chine Hotel
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

8 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

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We have selected a sample of reviews which reflect what families have said about Fleur de Chine Hotel

Latest reviews (8)

H

HENRY

1 Jul 2024 - 3 Jul 2024
reviewed on expedia

5 out of 5 stars

Great family resort
X

XinYe

26 Jun 2024 - 28 Jun 2024
reviewed on expedia

5 out of 5 stars

Great view, tons of options for kids to stay active
W

Will

17 Jun 2024 - 21 Jun 2024
reviewed on expedia

5 out of 5 stars

Great kids stuff for young kids
W

Warren

3 Jan 2024 - 5 Jan 2024
reviewed on expedia

5 out of 5 stars

We had a fantastic stay at Fleur de Chine. This is an exceptional hotel on all fronts. We were fortunate to be upgraded to a suite with Tatami room and incredible views across Sun Moon Lake from our terrace. Our kids had a blast in the pools and with the many activities. The location right on Sun Moon Lake allowed for some great walks around the lake and hikes through the surrounding forest. The staff were also incredible from check in to check out and always took the time to prioritize guests. We needed directions to a trail from a staff member and he stopped what he was doing and took us on a 10 minute walk around the hotel exterior, taking the time to explain all about the area and hotel history. We also appreciated the all-inclusive format for meals and in room snacks and the buffet was amazing in both quality and selection. We will definitely stay again.
E

Eva

15 Aug 2023 - 18 Aug 2023
reviewed on expedia

5 out of 5 stars

Wow! The Fleur de Chine was probably one of my favorite hotels I’ve ever stayed at. It boasts the most insane views of Sun Moon Lake from each floor as well as the lobby, the staff/service are impeccable, and most of all, it is SO kid friendly. There is an entire play area on the first floor for children as well as a water park that as hot tubs, spa jets, and sauna for adults but also a fun water slide and ball pit for kids. The breakfast and dinner buffet are also delicious and has such a huge variety. We can’t wait to come back again some day!!!
c

caitlin

26 May 2023 - 27 May 2023
reviewed on expedia

5 out of 5 stars

Exceptional property! Wow! We were traveling from Canada with two kids. Coming from the Mandarin Oriental in Taipei, I imagined that would be hard to beat. FDC was even better! The buffets are extensive with options for any taste including a kids ice cream bar. The indoor “waterworld” is a series of hot, medium and cold pools with funky bubble seats and even a water slide and tiny ball pit for kids (bring a bathing cap if you don’t want to purchase one). It’s great that pool is indoors because that area rains a lot. There is nightly singing entertainment, which my kids enjoyed. There is also a great indoor kids space with slide, ball pit, indoor rock wall (all free). The A/C in our room wasn’t working so they kindly moved us to another room which was Japanese style suite. The extra 3 sleeping mattresses lower to the floor were convenient for the kids. Overall I highly recommend FDC, their website does not do justice to the facilities and service experience.
K

Kuan Hsuan

15 May 2023 - 17 May 2023
reviewed on expedia

5 out of 5 stars

Beautiful hotel with great service and the buffet is pretty good as well! Very kids and family friendly as well. Will recommend.
A

1 Jan 2024 - 3 Jan 2024
reviewed on hcom

5 out of 5 stars

Fleur de Chine was an unforgettable experience that exceeded all our expectations. The food, amenities, and views were all exceptional, but what really made our stay special was the care and support of the staff. In particular, Ryan Lee and his team went above and beyond to ensure my wife had an amazing birthday surprise. Ryan coordinated to have a cake, wine, balloons, a light-up happy birthday sign, and slideshow with pictures of friends and family on the TV in our room when we arrived. In planning the surprise, Ryan was kind and professional in our email correspondence. He organized the photos I sent him and was always prompt and courteous in his replies. He executed the plan perfectly and my wife was elated when we checked into our room, having no idea Ryan and his team were working hard to help celebrate her birthday. Fleur de Chine provided us with a five star experience. Ryan and his team deserve special credit for their work, but everyone we interacted with from the attendants at the pool and hot springs to the service members at the buffet always greeted us with a smile and genuine kindness. We will be recommending Fleur de Chine to anyone who goes to Sun Moon Lake, as we are already dreaming of the next time we can go back.
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