Hotel Firefly

About the hotel

An indoor pool, a health club, and a bar/lounge are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free train station pick-up are also provided. Additionally, a sauna, a spa tub, and concierge services are onsite.

Nearby attractions

Located in Zermatt, Hotel Firefly is near a train station and in the mountains. Travelers looking for local activities can try Zermatt–Sunnegga Funicular and Mountaineers Cemetery, while those looking to experience a bit of culture can stop by Matterhorn Museum. Take in the nearby slopes with downhill skiing and snowboarding, or check out other outdoor activities such as snowshoeing and sledding.

Popular amenities

Family friendly

Arcade/game room

Dvd player

Free cribs/infant beds

Indoor pool

Kitchen

Laundry facilities

Refrigerator

Soundproofed rooms

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

Free cooked-to-order breakfast available daily 7 am–noon

Spa

Massages

Guest services

Concierge services

Daily housekeeping

Dry cleaning service

Front desk (limited hours)

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Ski passes

Ski storage

Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Stair-free path to entrance

Well-lit path to entrance

Wheelchair accessible (may have limitations)

Wheelchair-accessible fitness center

Wheelchair-accessible lounge

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible spa

Things to do

Arcade/game room

Billiards/pool table

Fitness center

Foosball table

Hiking/biking trails

Indoor pool

Mountain biking

Rock climbing

Ropes course

Sauna

Spa tub

Steam room

Outdoor

Garden

Terrace

Conveniences

Elevator

Free newspapers in lobby

Front-desk safe

More

Games

Smoke-free property

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Nearest Airports

Milano Malpensa Airport

87 km from this hotel

Turin Airport

91 km from this hotel

Reviews that mention...

All reviews (3)location (1)staff (1)pool (1)clean (1)

Family Reviews

for Hotel Firefly

5 out of 5 stars

3 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Firefly

Latest reviews (3)

J

Justin

7 Aug 2023 - 9 Aug 2023

reviewed on hcom

5 out of 5 stars

Firefly is a wonderful place in a great location with outstanding service. Our family of 5 really enjoyed the extra space versus traditional hotel rooms. The common spaces were fun and inventive, the finishes high end, the breakfast convenient and delicious. Thank you for a great stay.

n

nini

14 Jun 2023 - 17 Jun 2023

reviewed on expedia

5 out of 5 stars

Perfect stay! Hotel is extremely clean and thoughtful. Spa and pool are luxurious and relaxing! Warming room, aroma therapy steam room, beautiful pool, nice! High end furnishing and bedding. Close distance to lift and views of Matterhorn right outside the door. Bar looks amazing. Our family very much enjoyed our stay.

P

Paul

13 Jun 2022 - 14 Jun 2022

reviewed on orbitz

5 out of 5 stars

Great property. I've gone to Zermatt every year for decades and wanted to try this hotel, just to see the new kid on the block. Very impressive.