Hotel Reine Victoria

Beware of the pictures of this property. Thai property is old. The 2 rooms allocated to us were extremely old and had bugs on bed. We have a video. The bathroom sink faucet when we turned on had yellow water coming out. When complained to front desk we were told, ya May be the room hasn’t been used for a while that’s why yellow water. The other rooms offered were same old fixture and on-livable and smoking smell was horrible. We were there for less than 14 hours. Then after some arguments we were given little updates room. Not so updated. Bathroom sink again had yellow water, shower didn’t have hit water comin in all the time. It’s was in and off. Shower was so small that even for a normal person to take bath your hand would hit the walls or the shower or the faucets. This property pictures are deceiving - PLEASE DO NOT STAY HERE. IT IS OLD NON-livable. We were 2 families of 4 with teenagers and girls refused to slee night.

Great location and with the free Engadin OV, free lift (cable car), free use of the swimming pool across the road and included breakfast the hotel offers a great deal. The breakfast was great - both in environment/ambiance, service and quality of the food. The swimming pool across the road was definitely worth a visit! The outdoor pool was very relaxing. The snackbar offered reasonable prices and the kids loved the slides. The free OV allowed us to ride the same track as the bernina express (up to alp Grüm). The lift pass gave us the opportunity to get up the mountains and do nice hikes.