Hotel Arte

When I booked the room, the amenities included a kitchen! When we got there they handed me a paper that said there would be A $60/ day cleaning fee to use the kitchen in the room! If I wanted to use a pan, there was a charge of $25! We couldn’t even heat up our leftovers that we bought at THEIR restaurant! Also, they say there is a balcony. Maybe for a child! It was so small, you couldn’t sit! And, they say it’s a 16 minute walk from the train station! When I booked, the website said nothing about it being totally uphill! A taxi was $29! This place is a ripoff!! They changed the website after we booked! False advertising! We would like at least a partial refund!

Our family appreciated the hospitality. It is a steep area overall, so it is important to be prepared to walk and climb. The rooms were beautiful and fool of swish wood craftsmanship. Scalla restaurant was delicious for breakfast and dinner. The waitstaff were kind and helpful.

My husband and I just completed a lovely 2 weeks of winter holiday in Switzerland and Germany. We stayed one night in St Moritz between train trips and wanted a room that was good value for a short stay. Our room was not at all as the ones pictured on the website. The Kama Sutra (not kidding) paintings on the bed headboard along with the 3-D wall mural of the Taj Mahal, grey carpeting, dark lighting and old wooden furniture was bizarre and bordered on creepy. The lobby was also a bit weirdly furnished with a bunch of junk stashed on and around an unused bar. The bathroom was modern and clean and the staff were really nice. The location was very central to shopping and an easy walk down to the lake, but don't try to walk up with luggage from the train station! The restaurant associated with the hotel was decent and served a really good breakfast. Because St Moritz is so expensive, this was the most expensive hotel room of our trip - and def the poorest.