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citizenM Zürich

4 star hotel
Kids stay free
9.2/10 Wonderful
(1011 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

citizenM Zürich is a highly rated hotel, praised for its modern, high-tech rooms and central location. While the hotel's design may be more appealing to some than others, families appreciate its convenient access to public transport, nearby amenities, and the option for early check-in. The hotel offers a clean, comfortable stay with easy control of room features via an iPad.

Guest highlights

The high-tech rooms with iPad controls
The central location and easy access to public transport and amenities
Early check-in option and welcoming staff

About the hotel

A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Housekeeping is available on request.

Nearby attractions

CitizenM Zürich is located in Zürich Center, a neighborhood in Zürich, and is near the airport and on a lake. Helmhaus and Kunsthaus Zurich are cultural highlights, and some of the area's notable landmarks include Paradeplatz and Fraumuenster. Don't miss out on a visit to Botanical Garden.

Popular amenities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
In-room wifi speed: 100+ mbps (good for 1–2 people or up to 6 devices)

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee 6:30 am–10:30 am on weekdays and 6:30 am–11:00 am on weekends: chf 19.95 per person
Coffee/tea in common area(s)

Guest services

24-hour front desk
Housekeeping (on request)
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Art gallery

Conveniences

Elevator
Gift shop/newsstand
Library
Water dispenser

More

At least 80% lighting from leds
Biodegradable coffee stirrers
Biodegradable drinking straws
Communal living room
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture & ecosystem education
Locally-owned & organized tours & activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soda bottles
No plastic water bottles
Reusable cups only
Smoke-free property
Tv in lobby
Vegan dining options
Vegetarian dining options
Water dispenser

Nearest Airports

Airplane
Zurich Airport
9 km from this hotel
EuroAirport Basel-Mulhouse-Freiburg
79 km from this hotel
map

Reviews that mention...

Family Reviews

for citizenM Zürich
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

0%

3 star reviews

0%

2 star reviews

25%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about citizenM Zürich

Latest reviews (4)

K

Kiara

2 Mar 2024 - 6 Mar 2024
reviewed on expedia

5 out of 5 stars

This property was clean and very high tech. You can control everything in the room from the iPad. The hotel is centrally located and you can easily take a tram/bus. The hotel is in a safe area with a ton of restaurants and shops nearby. The breakfast is buffet style but not great for about 27 CHF per person. We arrived very early in the morning and the staff allowed us to check in early at no extra cost because they had rooms available and welcomed us with cappuccinos. I would recommend to family and friends if they needed a hotel to stay in Zurich.
B

Bea Krizza

23 Jul 2023 - 25 Jul 2023
reviewed on orbitz

5 out of 5 stars

Love this place. Will come back and recommend to family and friends!
J

John

10 Nov 2022 - 12 Nov 2022
reviewed on orbitz

5 out of 5 stars

I've never stayed at a hotel as high tech as this one at such an amazing rate! Very clean, comfortable and everything is environmental friendly. If you need to sleep right after jet lag, this is absolutely the hotel for you. The bed is extremely comfortable, combined with "Sleep Mode" setting of the room, you'll sleep like a baby. You are within walking distance to Old Town, restaurants, and shopping. Lots of shopping. You can catch public transportation right in front of the hotel and Zurich has an excellent Metro system. You can get anywhere you'd want to go by Metro. Everything in your room is controlled on the iPad. The room color, brightness, temp control, TV... it's different than any hotel I've ever stayed at, and I've been around the world. Staff is friendly and speaks English and the 3 national languages of Switzerland. This place WILL give you the best value for your dollars. Highly, highly recommend.
S

Scott

29 Sept 2022 - 2 Oct 2022
reviewed on orbitz

2 out of 5 stars

This property is intended for adolescent to college age clientele. The gamer set specifically. It is silly, cluttered, and not very functional for adults. Much to small for two or more adults or people traveling with children.
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