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Altstadt Hotel

3 star hotel
Kids stay free
8.8/10 Excellent
(792 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Altstadt Hotel is a well-located hotel in Zurich, within easy walking distance of the old town and its attractions. Families appreciate its convenient location near shopping, restaurants, and the river. While rooms may be on the smaller side, guests consistently praise the friendly and welcoming staff and the ease of access to local amenities and the train station. The hotel's breakfast buffet is also a highlight, offering a good selection of food and drinks.

Guest highlights

The friendly and welcoming staff
The delicious breakfast buffet with sliced meats, cheese, fruit, bread, and a variety of coffees
The hotel's convenient location near shopping, restaurants, and the river, making it easy to walk to attractions and the train station

About the hotel

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking, and concierge services.

Nearby attractions

Altstadt Hotel is located in Zürich Center, a neighborhood in Zürich, and is near a metro station and near the beach. Charles Tower and Zürich Opera House are local landmarks, and travelers looking to shop may want to visit Bahnhofstrasse and Sihlcity. Looking to enjoy an event or a game while in town? See what's happening at Letzigrund Stadium or Hallenstadion.

Popular amenities

Family friendly

Babysitting (surcharge)
Free cribs/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee weekdays 7:00 am–10:00 am: chf 20 for adults and chf 20 for children

Guest services

Concierge services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Outdoor

Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
Zurich Airport
9 km from this hotel
EuroAirport Basel-Mulhouse-Freiburg
80 km from this hotel
map

Reviews that mention...

Family Reviews

for Altstadt Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

5 reviews

Review data

5 star reviews

60%

4 star reviews

20%

3 star reviews

20%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Altstadt Hotel

Latest reviews (5)

P

Pranav

15 Jul 2024 - 16 Jul 2024
reviewed on hcom

3 out of 5 stars

The room was way too small for a family of 4. Cramped like sardines in a tin can. The elevator stopped working on our check-out day and my family and I had to carry our suitcases down 4 flights of steps.
V

Vivian

30 Jun 2024 - 3 Jul 2024
reviewed on expedia

5 out of 5 stars

We had an excellent stay for my family of 4. Great location in Old Town right by the river and in close proximity to restaurants. The mattresses for the beds set up for my children were a little too firm but that was the only improvement - we were happy that they had their own beds here as most hotels we are staying at only have a sofa bed from them.
m

marya

31 Dec 2023 - 1 Jan 2024
reviewed on hcom

5 out of 5 stars

I travelled with ny family if 4 this past new tear day. The location is great and walkable to the old town attractions. Check in and check out were very easy and both persons at the desk/ barista were very friendly and we were able to get late checkout even though the hotel was at capacity. . The buffet breakfast was lovely, sliced meats and cheese fruit, bread and fresh and variety if coffees. Highly recommend for a quick trip to Zurich
M

Michelle

16 Jun 2022 - 17 Jun 2022
reviewed on orbitz

5 out of 5 stars

Great location near shopping, the river and lots of restaurants. The staff were very friendly and always welcomed us with a smile. Rooms are small but clean. Our family was able to walk easily to everything and it was less than 1 mile from the train station. Would return again.
A

5 Dec 2023 - 6 Dec 2023
reviewed on hcom

4 out of 5 stars

This is a small hotel with good location less than 100m away from the beginning of the Limmat river which flow out from Lake Zurich. We are able to walk to the old town attractions nearby including the bustling x'mas markets. We are a family of 5 and the size of the 2 rooms we had were ok and not exceptional. The were no telephones in the room so we cannot call and talk to our children. Telephone should be a standard item in the hotel room. The rooms and sheets were clean but the mattresses were hard and the pillows were small and soft. If the hotel improves on these, then the sleep could be better. There were noises into the night from the street below and were annoying. Service at the front desk was good although it doubles as a cashier point for the small restaurant on the ground floor. The space at the service desk in front of it is small and we have to haul our luggage up the flight of steps into the small lift. A ramp could instead be provided.
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