Novotel Lugano Paradiso

What i liked 1- Clean and modern facility 2- Renovated building and rooms What i didn't like 1- Charging 20euro/day for car park. (This is nor fair already charging 250-300 euro per night no need to charge 20 for park. I didn’t mind to pay 300 euro night but 20 euro for car park bothered me 2- Breakfast was not reach. Also even though it says till 11 if you go 10:30 no bread left then you will not get more bread 3- you can not get glass of water from checkin after you checked in, you will be reminded that that lemon water from picnic bucket is only checking customers 4- Also no candy for your 3 year old from Lobby only for priority checkin customers I don’t understand who comes with these rules. You say you are not customer you are our guest but you say no to 3 year old kid who just wanted to have a small candy from the jar.

Amazing for families. Parking a bit expensive…

Enjoyed it. Policy saying that kids are up to 15-years old and younger is not constructive. Not like I can rent a room for a 16-year-old. Policy needs to change.