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Bürgenstock Hotels & Resort – Waldhotel & Spa

5 star hotel
Kids stay free
Connecting rooms
9.4/10 Exceptional
(73 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

A full-service spa, an indoor pool, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a restaurant, a health club, and a bar/lounge.

Nearby attractions

Located in Ennetbuergen, Bürgenstock Hotels & Resort – Waldhotel & Spa is near the airport and on a lake. KKL Lucerne and Swiss Transportation Museum are cultural highlights, and some of the area's notable landmarks include Chapel Bridge and Lion Monument. Looking to get your feet wet? Kayaking, scuba diving and sailing adventures can be found near the property.

Popular amenities

Family friendly

Access to nearby indoor pool
Access to nearby outdoor pool
Cribs/infant beds (surcharge)
Free supervised childcare
Indoor pool
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
Full breakfast available for a fee daily 7:00 am–10:00 am: chf 45 for adults and chf 45 for children

Spa

12 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - swedish
Massage - thai
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Steam room
Thalassotherapy

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Tennis lessons
Tour/ticket assistance
Turndown service

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking

Things to do

2 indoor tennis courts
24-hour fitness center
9 holes of golf
Access to nearby indoor pool
Access to nearby outdoor pool
Aerobics classes
Designer stores
Full-service spa
Ice skating
Indoor pool
Outdoor pool
Outdoor tennis court
Pilates classes
Sauna
Shopping
Steam room
Tennis
Wine tasting room
Yoga classes

Outdoor

Pool sun loungers
Terrace

Conveniences

Atm/banking services
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Library
Lockers available
Newspapers in lobby

More

Fireplace in lobby
Smoke-free property

Nearest Airports

Airplane
Zurich Airport
53 km from this hotel
EuroAirport Basel-Mulhouse-Freiburg
92 km from this hotel
map

Reviews that mention...

Family Reviews

for Bürgenstock Hotels & Resort – Waldhotel & Spa
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

1 reviews

Review data

5 star reviews

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4 star reviews

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3 star reviews

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1 star reviews

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We have selected a sample of reviews which reflect what families have said about Bürgenstock Hotels & Resort – Waldhotel & Spa

Latest reviews (1)

l

leon

6 Jul 2023 - 9 Jul 2023
reviewed on expedia

5 out of 5 stars

Stunning relaxing setting. Quiet and clean. Nice service and the whole resort is beautiful. Only thing you should realize which I didn’t when booking through Expedia is it one large resort with 5 hotels. You cannot use all the facilities of each resort depending on the hotel you book. If you want the famous spa you need to book the hotel for that one or like me who stayed at the Waldhotel you need to pay around 350$ per day to access. The waldhotel has a great smaller spa though that I preferred as mainly quieter. The only on pick I have is they let toddlers in the spa area which isn’t relaxing when they start screaming and I witness a toddler peeing in the spa pool!!?!!? They need to fix that. Lovely place and waking up to an alpine setting and sound of cow bells in the morning.
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