Golfhotel Les Hauts de Gstaad & SPA

We owe an extreme debt of gratitude to the Golfhotel. Had it not been such a poor experience, we would never have fled early to experience our world-class hotel in Lausanne, where we stayed for the same price or less! This hotel was way overpriced. We were "nickeled and dimed" for many things. Accommodations were 1/2 mile walk from main hotel and restaurant. Most of the guests are 3-generation families, so there are tons of kids. Unsupervised children were running around all over the hotel at all times of day and night. Food was way overpriced, average at best and inedible at worst. They could not even cook a simple hamburger properly. Entrees arrived over one hour after ordering. Service very slow, unapologetic. Very poor management of both hotel and restaurant. Unwilling to accept criticism. Hotel in poor location, it is not in the village of Gstaad, it is in Saanenmoser where there is nothing else to do. We would not return to this hotel for any reason. This hotel charges world-class prices, but it is no world-class hotel!