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Arenas Resort Victoria-Lauberhorn

3 star hotel
Kids stay free
8.8/10 Excellent
(570 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

Arenas Resort Victoria-Lauberhorn is a great option for families visiting Wengen. Families appreciate the spacious family rooms (rare to find in Europe), the wonderful pool and spa area, and the fantastic views from many of the rooms. The convenient location near the train station and grocery store is another plus. While some families have noted minor issues, the overall experience is overwhelmingly positive.

Guest highlights

Spacious family rooms (rare in Europe)
Wonderful pool and spa area
Fantastic views of the Lauterbrunnen valley and Alps
Convenient location near train station and grocery store

About the hotel

Arenas Resort Victoria-Lauberhorn guests can head out to the slopes, sip drinks at the bar/lounge, and enjoy an indoor pool and a full-service spa.

Nearby attractions

Located in Lauterbrunnen, Arenas Resort Victoria-Lauberhorn is in the city center and near a train station. Grindelwald - Wengen Ski Area and Mini Golf Wengen are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Jungfraujoch Sphinx Observatory and Sportzentrum Grindelwald. Enjoy the area's slopes with snowboarding and skiing lessons, and don't miss out on the snowshoeing and sledding.

Popular amenities

Family friendly

Arcade/game room
Indoor pool
Laundry facilities
Mini golf
Playground
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
2 restaurants

Spa

2 treatment rooms
Massage - hot stone
Massage - sports
Massage/treatment rooms
Sauna
Spa open daily
Spa tub
Steam room

Guest services

Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Ski passes
Ski storage
Tour/ticket assistance

Accessibility

Assistive listening devices available
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility

Things to do

Arcade/game room
Billiards/pool table
Fitness center
Full-service spa
Ice skating
Indoor pool
Mini golf
Playground
Sauna
Shopping
Spa tub
Steam room

Outdoor

Garden
Pool sun loungers
Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Library

More

Fireplace in lobby
Smoke-free property
map

Reviews that mention...

Family Reviews

for Arenas Resort Victoria-Lauberhorn
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

8 reviews

Review data

5 star reviews

62%

4 star reviews

12%

3 star reviews

12%

2 star reviews

0%

1 star reviews

12%

We have selected a sample of reviews which reflect what families have said about Arenas Resort Victoria-Lauberhorn

Latest reviews (8)

S

Sharon

Invalid Date - Invalid Date
reviewed on travelocity

5 out of 5 stars

We loved this hotel. The pool and spa area were great. Wish it stayed open a bit later than 8. Get a room with a terrace if you can. We had the family room for 5 which is rare to find in Europe. The breakfast was nice each morning. Convenient to train and grocery store. Only thing the town needs another laundromat bc only 2 washers and dryers in the laundromat. I ended up paying 65 francs for the hotel to wash one “bag” of laundry. Overall loved this place and loved Wengen itself.
S

Sean

21 Jul 2023 - 22 Jul 2023
reviewed on wotif

5 out of 5 stars

Absolutely amazing. Family of 5 stayed in a family suite overlooking Lauterbrunnen valley and the Alps sky line. Pool, hot tub , bar , everything was perfect. Great for kids and the town is super safe and fun to walk around.
T

Thomas

14 Jul 2023 - 15 Jul 2023
reviewed on wotif

1 out of 5 stars

We were waken up by the constant knocking at our door at 2am and we asked who was it but no one answered. Then the knocking came back to our door still no one responded. We called the reception but no one answered and then we had to call the emergency number. Afterwards it quieted down. In the morning. We were told it was a child looking for the parents; and nope the knocking doesn’t sound like a young kid’s knocking. It was very loud and rhythmic knocking. Also the pillow smelled very very bad!
C

Colin

Invalid Date - 21 Dec 2022
reviewed on wotif

5 out of 5 stars

Excellent location near main lifts; swimming pool and spa area wonderful for relaxing in evening. Great with small kids.
v

vikalp

26 Aug 2022 - 28 Aug 2022
reviewed on hcom

3 out of 5 stars

Location was great but the room was suffocating also there was a male staff at reception who was super rude to us, though the lady receptionist was great help. Balcony floor was shaking and was felt very unsafe for kids and us, also the cheap plastic chairs on balcony was not even able to carry weight of a kid with its weak legs lol Overall they should improve the room quality.
S

SELMA

26 Jul 2022 - 27 Jul 2022
reviewed on wotif

5 out of 5 stars

Staff was very helpful, great location and place. They brought us extra child bed.
M

Miranie

29 Jun 2022 - 2 Jul 2022
reviewed on wotif

4 out of 5 stars

Loved our mountain view from the 5th-floor family room. The staff was so friendly and helpful. It is perfectly located in Wengen. It was very close to the train station and the hotel was just cute.
A

12 Jul 2023 - 13 Jul 2023
reviewed on hcom

5 out of 5 stars

It was a great stay for the whole family. Lots of things to do in the hotel to keep the kids busy. The pool was wonderful. Fantastic views from every corner. Worth every penny.
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