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The Hey Hotel

4 star hotel
Kids stay free
8.6/10 Excellent
(357 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

The Hey Hotel in Interlaken receives consistently positive feedback from families. Many appreciate the hotel's excellent location, making it easy to walk to various attractions and amenities. Families also highlight the delicious breakfast, often described as lovely and with plenty of variety. While some family rooms are spacious, others have been described as lacking in amenities, so it's worth checking room specifics before booking. The hotel's helpful and caring staff also receive praise.

Guest highlights

The spacious family rooms, some with fun bunk beds.
The delicious and varied breakfast.
The hotel's fantastic location, within easy walking distance of Interlaken's attractions and amenities.
The helpful and friendly staff

About the hotel

A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk, and free newspapers are onsite.

Nearby attractions

The Hey Hotel is located in Central Interlaken, a neighborhood in Interlaken, and is in a rural area and in the mountains. Tell-Spiele and Dorfmuseum "Alte Mühle" are cultural highlights, and some of the area's attractions include Jungfrau Park and Jungfraujoch Sphinx Observatory. Sportzentrum Grindelwald and Tropic House are also worth visiting. Be sure not to miss outdoor adventures like rock climbing, mountain climbing, and hiking/biking trails, or hop on a segway rental nearby and take a self-guided tour around Interlaken.

Popular amenities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Free buffet breakfast available daily 7:30 am–10:00 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop

Accessibility

This property does not have elevators

Things to do

Art gallery
Designer stores
Ropes course
Shopping mall

Conveniences

Free newspapers in lobby

More

Couples dining
Smoke-free property
map

Reviews that mention...

Family Reviews

for The Hey Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

11 reviews

Review data

5 star reviews

55%

4 star reviews

9%

3 star reviews

27%

2 star reviews

0%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about The Hey Hotel

Showing 1 - 10 of 11 reviews

Latest reviews (11)

r

rebecca

24 Jun 2024 - 25 Jun 2024
reviewed on hcom

4 out of 5 stars

There for family trip and it was a beautiful town, location of hotel was great. !! Walk to everything. Breakfast was excellent. The soace was used well and decorated lovely. Enjoyed our stay very much..
N

Narendra

18 Jun 2024 - 21 Jun 2024
reviewed on expedia

3 out of 5 stars

The family room (fortress) had ample space. However the room did not have basic amenities that most good hotels provide. It looks like an old room waiting to be renovated. The bed is not double bed. 2 beds joined together and not very comfortable. Bathroom exhaust doesnt work. Breakfast was good. In summary, for the price we expected better amenities in the room.
N

Nicole

25 Jun 2023 - 27 Jun 2023
reviewed on hcom

5 out of 5 stars

We loved the family room with the bunk beds. They were fun and gave each kid space. The breakfast was lovely with lots of variety and well designed space.
S

Stephanie

27 May 2023 - 28 May 2023
reviewed on hcom

5 out of 5 stars

Staff is wonderful and caring. Booked the family room just to have extra space for two adults. No extra space really, just bunk beds on the side of a king bed. Room was so uncomfortable. No adult seat? Just beanbag and wood bench. No refrigerator or ice. Tub was dangerously high getting in and out. No stand up shower. Worst part, incredibly loud doors slamming. You will hear everything. Good things: Parking at hotel was great. Great food nearby, shopping and walking good. Great breakfast. And again, staff was so great!!
M

Michael

3 Mar 2023 - 4 Mar 2023
reviewed on hcom

5 out of 5 stars

The best hotel you can stay in Interlaken. The room is very chic. My wife and kids love it. Breakfast was perfect! I feel like i was in a 5 star hotel in Europe!
s

sheryll

23 Feb 2023 - 26 Feb 2023
reviewed on orbitz

5 out of 5 stars

Beautiful hotel. Our family room is big and very clean with view of the mountains. Everyday the cleaners will come, tidy the bed and top up the complimentaries and give fresh towels. The location is good with restaurants and shops nearby. The train station, which has large grocery nearby is just 10-15 mins walk. We enjoyed our stay.
t

toni

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

My family and I stayed here in October 2022. Our experience could not have been any better. This modern hotel grabs you with a charm and romance. The location is perfect, as it is right in the heart of Interlaken and views of the surrounding beauty. The people of the Hey Hotel were incredibly kind and helpful. I hope to return to Interlaken soon, and will look to stay here as my first option.
W

Wendell Mc Donald

17 Aug 2022 - 25 Aug 2022
reviewed on orbitz

5 out of 5 stars

My family of 4 stayed for 8 nights. Clean, modern room and a short walk from Interlaken West train station. Breakfast was excellent. Staff offered great tips for getting around and amenities like laundry nearby. While room was tidied a bit every day it could have been vacuumed every day. Overall a great experience and will recommend for families.
s

saleh

6 Aug 2022 - 8 Aug 2022
reviewed on hcom

1 out of 5 stars

They said you don't have breakfast including, A/C not working , dirty beds. Separate my booking 2 rooms and 1 room alone because the family different. They said you booked through Expedia and send us this information. What’s happening?????
R

Ramsey

1 Aug 2022 - 3 Aug 2022
reviewed on orbitz

3 out of 5 stars

We rented the family room which was very spacious for a family of 4. We booked with AC but the AC is very weak and only in the TV room. No AC in either bedroom. That was very misleading and disappointing considering it was hot.
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