Moxy Bern Expo

The property was of good quality, kids-friendly and really convenient.

1- Very friendly and helpful staff 2- Couple of noisy people in our floor with noisy kids 3- First day they blocked the amount in my credit card, when I checked out, told them i'm going to use a different card and they forgot to unblock my credit card. 4- Location: close to train station but there is nothing around the hotel. 5- Cleanness: Fine and acceptable 6- no safety box in the room

This hotel had great beds and was very clean. The staff was pleasant and helpful. Great selection for breakfast which included breads, cheeses, meats, coffee, juice, fruit, vegetables, cereal, etc. There were several games for the family in the lobby. The hotel was easy to reach via train or bus. Just one stop from Old Town area. We did not find it noisy and our room was just above the station (unless we opened the window). Great stay, highly recommend!

Not a good stay of a family of 4 .couldn’t sleep even a minute as no air conditioning only air cooling. Open windows and trains passing all night as hotel is AT THE BAHNHOF and very Very noisy. No closet or storage.no safe in room. Was in for 2 nights and requested to leave a day early as did not feel comfortable at all but hotel refused our request for early checkout and said they would charge us. Being a Marriot Bonvoy member made no difference to them. They did change our room for the next night but the arrogance of the staff and no EMPATHY WAS unacceptable. Bad customer service. Also PARKING WAS 24 CHF. Not that cheap. All in all a very avoidable hotel. Don’t go unless there are no rooms available elsewhere. Thanks