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Novotel Basel City

4 star hotel
Connecting rooms
9/10 Excellent
(607 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Novotel Basel City is a great option for families. Families appreciate the spacious, clean and well-appointed rooms, the convenient location near the city centre with easy access to transport, and the excellent breakfast. The hotel's staff are consistently praised for their helpfulness and the thoughtful touches, such as providing special gifts for children. Families also enjoy the family-friendly computer games in the lobby bar.

Guest highlights

About the hotel

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and conference space.

Nearby attractions

Novotel Basel City is located in Sankt Alban, a neighborhood in Basel, and is near the airport and near a train station. Via Gottardo and Petite Camargue Alsacienne Nature Reserve are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit St. Jakob-Park Shopping Centre and Rosentalanlage. Basel Zoo and Basel Natural History Museum are also worth visiting.

Popular amenities

Family friendly

Children's toys
Playground
Snack bar/deli
Sofa bed
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
Buffet breakfast available for a fee daily 7:00 am–10 am: chf 31 per person

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center
Playground

Outdoor

Garden
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Library

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
EuroAirport Basel-Mulhouse-Freiburg
7 km from this hotel
Zurich Airport
73 km from this hotel
map

Reviews that mention...

Family Reviews

for Novotel Basel City
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

5 reviews

Review data

5 star reviews

60%

4 star reviews

40%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Novotel Basel City

Latest reviews (5)

D

Diogo

7 Aug 2023 - 8 Aug 2023
reviewed on expedia

5 out of 5 stars

The room seems to be new, everything was clean and smelling good. The staff were amazing! They even gave a special kid set to my toddler. I have not to say than I’m glad to choose this hotel.
M

Markus

9 Apr 2022 - 15 Apr 2022
reviewed on expedia

5 out of 5 stars

The room was decent size, the Internet was very fast and they always had a present for the kids
J

Jesper

9 Jul 2021 - 13 Jul 2021
reviewed on hcom

4 out of 5 stars

We stayed in the hotel 4 days as a family. Its close to the city center snd with the Badel transport card its very easy to get around. Nice hotel and staff
P

Phil

16 Aug 2020 - 17 Aug 2020
reviewed on hcom

5 out of 5 stars

Good family room - very clean and well appointed. Convenient for A2 road as a stop off en route to France. Great breakfast and really nice staff. Parking is right underneath the hotel - it’s a little difficult to find the entrance. I’d suggest you call the hotel in advance for directions.
M

Mads

9 Jul 2020 - 11 Jul 2020
reviewed on hcom

4 out of 5 stars

Nice hotel at a good location. Tram right outside the door. My kids loved the family-computergame in the lobby bar.
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