Best Western The Public Hotel

Lovely quirky hotel with modern clean rooms with everything you need albeit rooms are small. We had adjoining rooms with our young children and were very comfortable. Nice breakfast and tea/coffee lounge facilities. Very nice shopping centre next door but not much else in the area. Regular trains to Stockholm centre only 2 mins walk away but journey 30-40mins - would choose somewhere closer if we returned.

The Public Best Western is the only hotel in the area. We were visiting family. We were warned that the rooms were small so paid double and booked the suite. The suite was so small we were falling over each other trying to get ready for an important family event. I am not sure how big the other rooms were but if we went again I wouldn't waste money on the suite as didn't provide sufficient space anyway. Although the sheets looked clean, there were hairs on the bed and only one set of bath robes and towels. There were also a few hairs in the bathroom on the floor. A cleaning cloth was left behind the curtain. We informed the receptionist straight away upon arrival but no extra towels arrived. We informed them again first thing in the morning as we needed to shower and get ready. It was then sorted out straight away. Breakfast in the pub next door was really nice. Not a single staff member spoke to us to check our room number, greet us or inform us about the breakfast. The staff hide out the back in the kitchen. There was sparkling water in the room but it has a top that requires a beer bottle opener. We had to go next door again to reception who found a bottle opener. The hotel had a little coffee area on the ground floor which was available all the time. However, in the evenings it was full of people watching sport and shouting so not very relaxing. The pub serves very nice food in the evening. Overall OK, but disappointing lack of service and space.