Blue Lagoon Hotel & Marina

Cancelled more than 24 hours before check-in because of Death in Family, and they did not want to refund anything. Management did not want to do anything, nor Expedia. No humans behind this hotel and Expedia, money is the only thing important, and they don't care that we had to cancel to fly earlier for Death in family. Very sad business approach.

For such a pricey place I expected more.. the pool was dirty. So was the compound.. my bed linen was wet like it was taken out the dryer too quickly. Couldn't get room service as they were too busy. P.S. I had a sleeping kid so I couldn't leave my room. I am very disappointed in the level of service and cleanliness. Won't be back.

Our recent stay at the blue lagoon was unforgettable. We thoroughly enjoyed our stay. Thanks to the staff and manager (Azizi)who made us feel so comfortable, and were very attentive to our needs. Special thank you to shemica for her friendliness, also shawn, simmons and the other guys whose names the cannot recall. Keep up the great work guys. Next time i return i will definitely be staying here and will definitely recommend the blue lagoon to my friends and family.