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Hotel Neptuno

4 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(833 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

Guests of this beach hotel will appreciate convenient onsite amenities such as a spa tub and a fitness center.

Nearby attractions

Located on the beach, Hotel Neptuno is in Poblats Maritims neighborhood and is connected to a shopping center. Museum of Maritime Holy Week and City of Arts and Sciences are local attractions and those in the mood for shopping can visit Aqua Shopping Center and Ruzafa Market. Oceanografic Aquarium and Prince Felipe Museum of Sciences are also worth visiting. With scuba diving, snorkeling, and water skiing nearby, you'll find plenty of adventures in the water.

Popular amenities

Family friendly

Laundry facilities
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee 7:30 am–11:00 am on weekdays and 8:00 am–11:00 am on weekends: eur 18 per person
Room service available

Spa

Massage/treatment rooms

Guest services

24-hour front desk
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

Fitness center
Spa tub
Steam room

Outdoor

Beachfront location
Terrace

Conveniences

Elevator
Front-desk safe
Reception hall

More

At least 80% lighting from leds
At least 80% of food locally-sourced
Comprehensive food waste policy
Comprehensive recycling policy
Living plant wall
Local culture & ecosystem education
Smoke-free property
Tv in lobby
Vegetarian dining options

Nearest Airport

Airplane
Valencia Airport
14 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Neptuno
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

3 reviews

Review data

5 star reviews

67%

4 star reviews

0%

3 star reviews

33%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Neptuno

Latest reviews (3)

s

sarah

16 Apr 2024 - 18 Apr 2024
reviewed on expedia

5 out of 5 stars

Excellent location right on the beach. We had a junior suite with seaview and were able to wake up and watch the sunrise from bed! Room was very comfortable and the bathroom was spacious. Decent breakfast. We had lunch in the restaurant one afternoon and it was excellent value.
L

Livio

21 Sept 2023 - 25 Sept 2023
reviewed on expedia

5 out of 5 stars

The hotel was very confortable, junior suite large and well equipped. Breackfast excellent and personnel as well. Very good stay, reccomended
A

28 Dec 2022 - 30 Dec 2022
reviewed on hcom

3 out of 5 stars

The location is terrific, it's right alongside the beach and marina. The room was clean and decently appointed, including some complimentary drinks in the minibar. Staff are friendly. The major cons - sleep quality. The walls are paper thin, you hear everything that your neighbors say/do. I do mean everything. There's a club next door, and you will be partying alongside them until the wee hours of the morning. The lesser con is the bathroom - although spacious, one of the junior suites has a separate toilet that seemed to have some plumbing issues - it smelled like a septic tank, and when we showered, foam popped up in the toilet next door via a vent. They also don't have conditioner, which made me wonder who they are catering to as far as guests are concerned...generally speaking, only those with thin/naturally straight hair don't need conditioner.
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