Hotel Ambassador Playa I

We stayed here for st patricks weekend. We thought we would pay for for an up market hotel and enjoy the spa. However its completely the opposite. Positive: the location if you dont mind the noise from the party people till 6am. We did not travel with children, but a word of warning, its not suitable for children. The negative The room will not be ready for your 3pm checkin as myself plus many guests found out on arrival. We booked a double room and was given a room with 2 single beds bext to the busy stair well and lift. We highlighted we had booked a double an was told thats all thats available Bearing in mind the room was nearly 3 times the price of other hotels its not ideal. Then the rooms are freezing. The temperature is still only 8 to 11oc at night. There is only air conditioning, so the hotel ran out of blankets to give out. We froze most nights. The food is cold although there is a sign and a microwave to allow you to heat your own food up. The restaurant is chaotic and full of drunk people. The reception staff are extremely rude and unhelpful. Early departure breakfast consists of 1 apple, 1 orange and 1 small cake, no drink. If you are booking this based on the spa pictures, just be aware its 18 euros for 1 and half hours to use the steam room etc. Which is alot considering the hotel is already expensive. Would i book again.... no Not worth it. Staff rude Beds dangerous on the slidy floors. Reatricted towels.