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Hotel Fenix Gran Meliá - The Leading Hotels of the World

5 star hotel
9.4/10 Exceptional
(1003 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

In the entertainment district, Hotel Fenix Gran Meliá - The Leading Hotels of the World is in Salamanca, a neighborhood in Madrid with great shopping. The area's natural beauty can be seen at El Retiro Park and Madrid Rio, while Prado Museum and Royal Palace of Madrid are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Santiago Bernabeu Stadium.

Popular amenities

Family friendly

Babysitting (surcharge)
Dvd player
Laundry facilities
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Breakfast available for a fee: eur 30 per person
Coffee/tea in common area(s)

Spa

3 treatment rooms
Body treatments
Couples treatment room(s)
Facials
Massage/treatment rooms
Massages
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)

Things to do

Fitness center
Full-service spa

Outdoor

Outdoor furniture
Terrace

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Reception hall

More

Communal living room
Romance packages available
Smoke-free property

Nearest Airport

Airplane
Adolfo Suarez Madrid-Barajas Airport
12 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Fenix Gran Meliá - The Leading Hotels of the World
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

3 reviews

Review data

5 star reviews

100%

4 star reviews

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3 star reviews

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2 star reviews

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1 star reviews

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We have selected a sample of reviews which reflect what families have said about Hotel Fenix Gran Meliá - The Leading Hotels of the World

Latest reviews (3)

A

Ana

25 Aug 2023 - 28 Aug 2023
reviewed on orbitz

5 out of 5 stars

Hotel is great - rooms are ample, bathrooms a little strange but functional, great location in Madrid. We had a 2 bedroom suite (red level) which suited our family of four perfectly. Red level lounge is really nice, however it lacks in environment (but plenty of drinks and food). Personnel at red level lounge is super sweet. The breakfast however is very lacking for a 5 star hotel, very simple offerings. They could do much better comparing to other hotels we stayed in our vacation in Spain. Lots of courtesy food sent to our room daily, it was a very appreciated, sweet gesture that shows how hospitable this hotel is.
A

Adrian

9 Aug 2023 - 11 Aug 2023
reviewed on orbitz

5 out of 5 stars

We recommend this hotel for family as well as couples, very well located, nice staff and the property is amazing!!
T

Tonantzin

1 Jun 2023 - 9 Jun 2023
reviewed on orbitz

5 out of 5 stars

Amazing hotel! We had a family trip and reunion with extended family and not only it is very family friendly but the attention to detail was superb. We were spoiled by the staff on a daily basis. Cannot say enough good things about this hotel, would certainly be back!
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