Petit Palace Arenal

About the hotel

Free use of bicycles, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.

Nearby attractions

Petit Palace Arenal is located in Madrid Centro, a neighborhood in Madrid, and is in the entertainment district and near a metro station. Joy Madrid and Royal Theatre are cultural highlights, and some of the area's notable landmarks include Plaza de las Descalzas and Puerta del Sol. Looking to enjoy an event or a game while in town? See what's happening at Santiago Bernabeu Stadium or WiZink Center. Guests love the hotel's location for the sightseeing. It's also convenient to public transportation: Sol Station is 3 minutes by foot and Opera Station is 4 minutes.

Popular amenities

Family friendly

Free cribs/infant beds

Laundry facilities

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi and wired internet

Food and drink

Buffet breakfast available for a fee daily 7:30 am–10:30 am: eur 13 for adults and eur 13 for children

Room service available

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Wheelchair accessible (may have limitations)

Things to do

Free bicycle rentals

Conveniences

Elevator

Front-desk safe

More

Smoke-free property

Show less...

Nearest Airport

Adolfo Suarez Madrid-Barajas Airport

14 km from this hotel

Reviews that mention...

All reviews (10)location (8)clean (4)staff (8)parking (2)evening entertainment (1)

Family Reviews

for Petit Palace Arenal

4.5 out of 5 stars

10 reviews

Review data

5 star reviews

50%

4 star reviews

40%

3 star reviews

10%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Petit Palace Arenal

Latest reviews (10)

M

Marco

28 May 2024 - 1 Jun 2024

reviewed on expedia

5 out of 5 stars

I visited with my family. We had a great stay here. The apartment was well located and safe. Location is very convenient to everything. Apartment was very cleaned I will recommend anyone coming to Lisbon to stay here. Communication with staff was very easy.

R

Robin

4 Feb 2024 - 6 Feb 2024

reviewed on expedia

5 out of 5 stars

Great hotel, very friendly staff, exceptionally clean rooms, felt very safe, close to main squares / palace. Absolutely, I would stay here again with my family. Stayed Feb 2024.

H

Hector

18 Jun 2023 - 19 Jun 2023

reviewed on hcom

4 out of 5 stars

We loved the hotel, location was excellent and staff was friendly. The only problem was the AC. It was not cooling properly and the room was hot making it difficult for our family to rest at night.

K

Karla

21 Jun 2023 - 22 Jun 2023

reviewed on orbitz

4 out of 5 stars

It was hard for us to locate, especially with a car. Once we figured out where it was, the staff helped us find the parking garage. The location was great for walking around. We loved the balcony so we could see the busy street below. The room was spacious and great for our family of 5.

O

Oscar

17 Jun 2023 - 18 Jun 2023

reviewed on orbitz

4 out of 5 stars

The location of this hotel is really good; we could walk to so many tourist places, food, drinks, shopping, etc. The breakfast is also very very good. The room is nice, and the bathroom pretty spacious and modern. However, our room had a pretty bad smell (not sure where it was coming from) and the AC barely worked. We had more family staying in another room which had no smell, but still bad AC. I tried changing rooms but since the hotel was full it was not possible; because we were staying only 1 night we stayed with no major issues (the beds are nice and comfortable). Overall not a bad stay, but because of the AC and bad smell I don't think that I would stay here again.

H

Hurnan

7 Mar 2023 - 8 Mar 2023

reviewed on orbitz

5 out of 5 stars

I stayed here with my family in a Quad recently and had a lovely time. The staff were super friendly and helpful! They were able to provide recommendations for food, sightseeing, and also responded quickly to any of our needs (ie kettle request, concern with mild leaking sink pipe). They are all very conversational in English as well. Another huge pro of this location is the proximity to all the major sights and subway line, making our limited time in Madrid quite efficient. The room itself was newly renovated and clean. Despite a busy pedestrian walkway, it was pretty quiet at nighttime. While small for a family of four, it was definitely worth the price, service, and quality. Would definitely stay here again!

S

Sofia

24 Jan 2023 - 27 Jan 2023

reviewed on orbitz

5 out of 5 stars

The staff was very friendly and the room was perfect for my family and the bathroom looked newly remodeled. The breakfast buffet was filling and a good price. The location of the hotel is perfect, right in the center of Madrid. I was able to walk every where I went and didn’t need transportation. The only complaint is that the hallways always smelled bad, like a public bathroom. However the smell did not linger into the rooms at all.

I

Inderpreet

19 Aug 2022 - 21 Aug 2022

reviewed on hcom

5 out of 5 stars

Went with family…Great location, excellent staff, great breakfast. Only negative is that we had to pay for parking and it was off-site.

T

TRISHA

29 Mar 2022 - 30 Mar 2022

reviewed on hcom

3 out of 5 stars

This hotel is ideal for families of 5 or 6, our kids really enjoyed the bunkbeds and it was wonderful having two separate showers in our room. The hotel is undergoing renovations on the street side (Calle Arenal) and it was very noisy - obviously something that is out of the hotel's control. The hotel room was a little tired and old, but the bathrooms were modern and great. The breakfast was just wonderful - our kids absolutely loved it!

P

Paul

Invalid Date - Invalid Date

reviewed on travelocity

4 out of 5 stars

Wonderful location between Puerto Del Sol and Plaza Mayor. Right across the street from the San Ginero Chocolateria and its famous churros. Perfect for a family. The rooms were clean and comfortable, the staff was friendly and helpful, and we could not have been more pleased. Starbucks is even next door. Highly recommmended.