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Palacio de los Duques Gran Meliá - The Leading Hotels of the World

5 star hotel
Connecting rooms
9.6/10 Exceptional
(690 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Palacio de los Duques Gran Meliá is a luxurious hotel in the heart of Madrid, perfect for families seeking a sophisticated city break. Families will appreciate the spacious junior suites, excellent service, and convenient location. The hotel's central location provides easy access to Madrid's attractions and transport links, while the beautiful gardens offer a tranquil escape from the city bustle. The Red Level club access (where available) provides additional amenities and a delightful lounge experience.

Guest highlights

The spacious junior suites with walk-in closets.
The exceptional and attentive staff who go above and beyond to make your stay special.
The beautiful gardens offering a tranquil escape.
The convenient and central location with easy access to transport links.

About the hotel

This smoke-free hotel features 3 restaurants, a full-service spa, and 2 bars/lounges. WiFi in public areas is free. Additionally, a health club, a poolside bar, and a snack bar/deli are onsite.

Nearby attractions

Palacio de los Duques Gran Meliá - The Leading Hotels of the World is located in Madrid Centro, a neighborhood in Madrid, and is near a metro station. Royal Theatre and Thyssen-Bornemisza National Museum are cultural highlights, and some of the area's notable landmarks include Plaza de Espana - Princesa and Royal Palace of Madrid. Madrid Wax Museum and Royal Botanical Garden are also worth visiting. Guests love the hotel's location for the sightseeing.

Popular amenities

Family friendly

Babysitting (surcharge)
Laundry facilities
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

2 bars/lounges and 1 poolside bar
24-hour room service
3 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 7 am–11:00 am: eur 35 per person

Spa

3 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Massage - thai
Massage/treatment rooms
Spa open daily
Turkish bath/hammam

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator

Things to do

24-hour fitness center
Full-service spa
Seasonal outdoor pool
Steam room

Outdoor

Garden
Pool sun loungers
Pool umbrellas
Rooftop terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Library

More

Fireplace in lobby
Smoke-free property

Nearest Airport

Airplane
Adolfo Suarez Madrid-Barajas Airport
14 km from this hotel
map

Reviews that mention...

Family Reviews

for Palacio de los Duques Gran Meliá - The Leading Hotels of the World
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

5 reviews

Review data

5 star reviews

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4 star reviews

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3 star reviews

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2 star reviews

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1 star reviews

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We have selected a sample of reviews which reflect what families have said about Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Latest reviews (5)

G

Gaina

27 Nov 2023 - 29 Nov 2023
reviewed on expedia

5 out of 5 stars

Amazing hotel. Great service. A hidden gem. Highly recommend. Great hotel for a family or business trip. Very elegant.
Y

Yexuny

19 Oct 2022 - 21 Oct 2022
reviewed on orbitz

5 out of 5 stars

Excellent stay, it is a very good hotel, very friendly staff, family friendly, it was the celebration of my wedding anniversary and the managers Mr. Francisco Mora, Mrs. Sandra Hernández and they staff, were very attentive that our day was very special! the staff is available 24 hours for hotel guests! I loved the safety, the cleanliness, the room, and its convenient location, its restaurants, it is everything you need in one place! 💯 stay, the best hotel in Madrid center!
J

Jeffrey Saludo

21 Aug 2021 - 25 Aug 2021
reviewed on expedia

5 out of 5 stars

The Palacio oozes with class and grace. As soon as you walk in to check-in, the staff tries its very best to make you feel special. Our junior suite was huge with a walk-in closet as big as some other hotel rooms. Everything was clean, working, and charming. Red Level was part of our booking and it was worth it. The tapas were great, the lounge was impeccably beautiful as it leads out to a private garden. The drinks alone from bottomless champagne to all kinds of hot drinks and refreshments, make stopping by at the lounge a delight.
L

Lou

28 Dec 2018 - 1 Jan 2019
reviewed on expedia

5 out of 5 stars

This was our family’s first trip to the motherland. We chose this hotel for our stay and we’re very happy we did! It is centrally located yet it’s on a nondescript street away from the bustle of the city. The accommodations were smart and contemporary. The red level club access was amazing! The staff on point and attentive. Madrid merits repeated visits. It’s such a beautiful city. We will be back and we will stay here again. God willing.
I

Isobel

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

The hotel was superbly situated for central Madrid and for all transport links. The staff were really friendly, helpful and obviously enjoyed their work. We had a junior suite which I couldn't fault. All our expectations were met and more! The gardens were a beautiful oasis and the food and service excellent. I didn't want to leave and would thoroughly recommend it. I'm looking forward to going back!
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