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Novotel Madrid City Las Ventas

4 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(325 verified Hotels.com guest reviews)
See verified family reviews (10)

generated by AI based on family reviews

Overview

The Novotel Madrid City Las Ventas is a great option for families, with spacious suites available and a wonderful pool perfect for children. Families consistently praise the hotel's excellent breakfast. While some families have noted that the family rooms can be a little tight, and the pool may be too cold at times, the positive experiences surrounding the breakfast and the pool's suitability for children outweigh these minor concerns. The hotel's central location and convenient public transport links are also advantageous for families exploring Madrid.

Guest highlights

The spacious suites, perfect for families
The wonderful pool, ideal for children
The exceptional breakfast, consistently praised by guests

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.

Nearby attractions

Novotel Madrid City Las Ventas is located in Ciudad Lineal, a neighborhood in Madrid, and is near the airport and near a metro station. Prado Museum and Nuevo Teatro Alcala are cultural highlights, and some of the area's attractions include Madrid Wax Museum and Juan Carlos I Park. Royal Botanical Garden and Faunia are also worth visiting. Guests appreciate the hotel's convenience to public transportation: Barrio de la Concepcion Station is 8 minutes by foot and Parque de las Avenidas Station is 9 minutes.

Popular amenities

Family friendly

Babysitting (surcharge)
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant
1 swim-up bar, 1 poolside bar and 1 bar
24-hour room service
Buffet breakfast available for a fee 7:30 am–10:00 am on weekdays and 8:00 am–10:30 am on weekends: eur 17.95 per person

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Lifeguards on site
Outdoor pool

Outdoor

Garden
Lifeguards on site
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Elevator
Front-desk safe
Library

More

Smoke-free property

Nearest Airport

Airplane
Adolfo Suarez Madrid-Barajas Airport
9 km from this hotel
map

Reviews that mention...

Family Reviews

for Novotel Madrid City Las Ventas
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

10 reviews

Review data

5 star reviews

80%

4 star reviews

10%

3 star reviews

10%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Novotel Madrid City Las Ventas

Latest reviews (10)

A

Adel

3 Jul 2024 - 5 Jul 2024
reviewed on hcom

4 out of 5 stars

Place is nice, family rooms are rather tight. The listing mentions that parking available but they never tell you is more than 27.50 euro per night when you can park on the street right next to the hotel for a quarter of that
T

Tu Phuong

30 Jun 2024 - 2 Jul 2024
reviewed on expedia

5 out of 5 stars

Very convenient for a quick stay. The breakfast was great and the pool was perfect for kids and teenagers.
J

Jouni

15 Jun 2024 - 2 Jul 2024
reviewed on expedia

5 out of 5 stars

Staff was super friendly and breakfest was amazing you have to love the Chefs that make you omelets the way you like them. On the negative side key card system worked poorly in the Doors and elevator. And gym did not have age limit so kids were there making noice and on the way of the workouts sometimes
I

Ivan

18 Jun 2024 - 23 Jun 2024
reviewed on expedia

5 out of 5 stars

Great for family amazing breakfast
C

Christoph

13 Jun 2024 - 18 Jun 2024
reviewed on expedia

3 out of 5 stars

The rooms were of good size, the pool was wonderful for the kids. The biggest issue was that the room started to develop a sewage odor about two days into our stay which was very bothersome. Despite bringing this up to the staff it was not remedied and no solution was offered. A 4 star rated property should not have smelly rooms, especially at this price. Had the staff made an effort to resolve this issue it would have any a big difference. It is a nice hotel but I can't give a high rating due to the extreme smell in the room.
A

Alexandra

21 Jul 2023 - 22 Jul 2023
reviewed on hcom

5 out of 5 stars

Perfect room for our family of 4. Having one bathroom and a powder room was a great surprise. Also, probably one of the best and most complete breakfast that I’ve ever had at an hotel.
e

elisa

31 Mar 2023 - 3 Apr 2023
reviewed on orbitz

5 out of 5 stars

Excellent! For kids too!
K

Kanupriya

30 May 2022 - 1 Jun 2022
reviewed on orbitz

5 out of 5 stars

We booked a Suite which is quite spacious for family. Breakfast is very good. Location is ok but good connectivity by public transport. My kids love the stay
A

12 Jun 2024 - 15 Jun 2024
reviewed on hcom

5 out of 5 stars

Lovely hotel, welcoming reception team. Room was lovely and perfect for our needs. Unfortunately the swimming pool was freezing cold despite the amazing weather. Even my children found it too cold to be in there longer than a few minutes.
A

11 Jul 2023 - 12 Jul 2023
reviewed on hcom

5 out of 5 stars

We loved our experience here. The apartment was beautiful and in a very central location. Service was impeccable. They really care for people. The pool was perfect for our kids. Not too deep (4 ft maximum), so great for kids and adults to have a drink and enjoy the panoramic views of Madrid. We were there during Pride Week so it was unusually busy and that made the experience even better. My spouse left her dress in the apartment and the hotel texted us after check out and we picked it up on our way back to Madrid. If you’re looking for a quiet time, this is not the place. It is a very happening place with caring staff. Very LGBTQ+ friendly hotel.
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