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Hotel Val De Neu

5 star hotel
Connecting rooms
9.4/10 Exceptional
(68 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

Hotel Val De Neu is a top choice for families who enjoy skiing holidays. The hotel boasts spacious luxury rooms perfect for families, a kids' club, and consistently receives praise for its friendly and helpful staff. While the kids' pool is noted as small, the overall experience, including the excellent food and calm, elegant rooms, makes it a memorable stay. The hotel is well located, a short walk from the gondola.

Guest highlights

The extremely helpful and polite staff
Spacious luxury rooms, perfect for families
The kids' club
Evening treats in the room (cake/chocolate and water)

About the hotel

Ski into Hotel Val De Neu, where you can enjoy a drink at the bar/lounge and comforts including a spa tub and a full-service spa.

Nearby attractions

Located in Naut Aran, Hotel Val De Neu is in the mountains. The area's natural beauty can be seen at Aigüestortes i Estany de Sant Maurici National Park and Alt Pirineu Natural Park, while Valle de Aran Museum and Aran Valley Museum are cultural highlights. Traveling with kids? Consider Montgarri Outdoor and Vielha Ice Palace. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowmobiling and sledding.

Popular amenities

Family friendly

Babysitting (surcharge)
Children's pool
Free children's club
Free supervised childcare
Laundry facilities
Playground
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
24-hour room service
4 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 8 am–11 am: eur 26 per person

Spa

Body scrubs
Body treatments
Body wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage/treatment rooms
Massages
Sauna
Spa open daily
Spa tub
Steam room
Turkish bath/hammam

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Ski passes
Ski storage
Ski-in/ski-out access
Snow sports gear
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

24-hour fitness center
Aerobics classes
Children's pool
Full-service spa
Pilates classes
Playground
Sauna
Spa tub
Steam room

Outdoor

Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Library

More

Designated smoking areas
Tv in lobby
map

Reviews that mention...

Family Reviews

for Hotel Val De Neu
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

6 reviews

Review data

5 star reviews

83%

4 star reviews

17%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Val De Neu

Latest reviews (6)

A

Alfonso

1 Jan 2022 - 6 Jan 2022
reviewed on orbitz

5 out of 5 stars

The staff and the hotel is just amazing. Super friendly and great service. Areas of improvement if you come with family but you still need to work: internet is SO bad. I knew from other reviews but really for me this is a no go in the future not because I don't like it (I loved it) but because I need to be able to have a Conference Call and is impossible. Period.
a

amanda

23 Feb 2020 - 27 Feb 2020
reviewed on hcom

4 out of 5 stars

Second stay at this hotel - Reception staff, concierge/parking staff/ cleaners, all very polite and professional. Pros - very clean, modern, great location as only a short walk to gondola, nice spa, comfy beds Cons - restaurant food nice but not exceptional and expensive.. only two lifts which means a long wait at peak times..some staff at breakfast indifferent, I couldn’t seem to order from the egg menu without them getting it wrong! Then I would have to wait again whilst order was corrected and then eat in my own as family finished.
a

ana

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

Every detail has been well thought through from the welcome drink to the kids club. The personnel is so friendly and diligent you really feel at home. The food is top class and the rooms calm and elegant. The assistance at the guardskis is such a treat when you go with children. We will be back and would like to congratulate all for such a well run hotel. Thank you!!
S

Stein

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

Fantastic hotel! Spacious luxury rooms in the junior suite, perfect for a family of four. Lovely "Cafeteria" for relaxing after skiing and ok food. On the negative side the pool for the kids is super small, even though it looks ok in the picture. We will go back. The slopes of Baqueira are great, and the snow conditions was impressive given the amount of artificial snow. NO reason to go to the French or Austrian alps with this so close by.
A

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

Great hotel and resort for family skiing very good value compared to rest of Europe. Highly recommend
A

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

All the hotel staff are extremely helpful and polite and always smiling! The room was kept very clean, with a little cake/choc and bottle of water brought to your room every evening. Our only disappointment was there was a lot of children in the hotel during our stay making it very noisy with them playing in the lifts, running up and down corridors, and playing outside room doors.
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