Iberostar Selection Lanzarote Park

We chose this hotel in Lanzarote because of our great experience in Tenerife El Mirador. The first impression when we arrived at the hotel was that we know this is not 5 stars, well we can compare all 5 stars in that level as we've travelled to more than 100 countries, some of the 4 stars can be 5 stars but this one is just 4 stars for me. We arrived with 3 people in the Front office attendant, all busy but we were serve by David, if i got his name correct, told us that there is a different check in for Star privilege which we don't fmind to be serve anywhere and he gave us a good room on the 3rd floor, I think all facing the see or facing the swimming pools are all ok from 2nf floor, of course it depends to what you pay. The lobby is just ok and the room we got is also good with basic amenities, the difference here vs El mirador is the personal touch, there is no card greetings to welcome you, the toiletries were all now in the refillable bottles that you need to squeeze, tea and coffee pods,nice bed and lovely view from the balcony. There is also a lounge for star privilege where you can have snacks and drinks, which is ok for those who love drinking, but for us we don't drink this is not applicable but for others this is a great benefit. Breakfast and Dinner- all Buffet and a separate room for star privilege as well, it's noisy when it's busy because of kids around but a bit quiet in the star privilege room.

We have just had a lovely holiday for my husband’s 60th birthday with our adult boys and partner. We all stayed in star prestige and had such a lovely time we didn’t want to leave. The hotel staff made made my husband feel very special. We were able to pay for my husband’s family to have lunch with us they all said they preferred the hotel to the one they were staying in. The staff in the star prestige bar surprised us with a cake and champagne as well. We will hopefully be back soon and stay for longer.

The beds are old and rickety, the bathrooms seemed to attract mosquitoes whenever you had a shower, leaving my daughter and I covered in bites. There were no activities of any merit, no spin classes even though there is a designated spin room, terrible kids club, and tennis courts where you are not able to hire a coach …. Supposedly for insurance purposes. The hotel was very expensive and I feel cheated. It was positioned nicely with great sea views, and there was lots of options at the buffet. But I feel you can’t charge these prices and offer the rooms in that state with such low quality activities. I actually left the hotel 2 days earlier to go somewhere else.

Such a lovely hotel. My family, including our two under-5s really loved staying here. The staff were friendly and helpful, the entertainment crew were energetic, the pool area, restaurant and bars were beautifully maintained and the family room with sea view was perfect. The nearby beach was safe for small children but still great for swimming, and there are plenty of good restaurants and bars within walking distance. The kids loved the beach, the hotel playground and the hotel breakfast. We loved being able to have a drink outside by the pool in April, mostly - thanks to the heaters - without jumpers! This was our second stay and I'm sure we'll be back again.

An absolutely gorgeous hotel; fantastic food, amenities, entertainment and children’s activities. But, above all else, the staff are awesome. I went on holiday with my 5 year old son after losing my wife and his mum to cancer 6 months previous. It was his first holiday abroad and my first without my wife. Many tears were shed but the staff went above and beyond to make this holiday special, I will never forget their kindness to me and especially my boy.

Great place to stay. Great activities for kids and great fun in pool

Lovely hotel. Staff were very helpful. Only downside was meal times. The food was the best we have ever tasted but there were so many young babies and children it felt like eating in a crèche.

From the moment we arrived it was perfect. Staff can not be faulted in anyway shape or form. They must employ 100's of staff. A well run hotel with super efficient friendly staff. Can not rate this hotel enough. We went as a couple for 6 days but if you have kids its ideal for them too. Breakfast is a vast buffet offering pretty much anything and everything. Location is bang on too. We had a great stay and will certainly be back. Fantastic. Thank you.