Servatur Waikiki

What I noticed from the first moment is the impeccable cleanliness, very friendly staff. The hotel needs a renovation and I mean the rooms and the furniture in a deplorable state. The room is a 3 star, not a 4 star but the bed with excellent mattresses made up for it - I had a perfect sleep. The food is again a strong point - very varied, tasty and above all fresh. I liked that the grill and the fresh salads. Cakes and desserts a major plus, very appetising and prepared in the hotel kitchen. Delicious cocktails. Few seats available in the evening for the entertainment program. Minidisco for kids - the same program in every evening - nothing special. Very clean and nice pools with warm water. Overall, the hotel is a nice place to spent a week or two, especially for the food and pools. I will probably return.

Our family thoroughly enjoyed this hotel. The pools were great, our grandchildren loved them. The food selection was varied and good.

Spent a week at the Waikiki in early July (B&B): Positives: - cleanliness, friendly staff, breakfast choices, pool / loads of sunbeds, good location for buses Negatives: - evening entertainment, pool bar area, feels more German than Spanish Best for: Young families Not good for: Older teenagers, young adults, singles Pleased we went B&B rather than AI - lots of grumbles from AI guests about the drinks and dinner.

We spent a week at Waikiki just after Easter. The hotel is well located close to bars and restaurants only a short walk away. The hotel has a fairly big capacity but this can really only be felt at breakfast time when the restaurant tends to get busy. The breakfast was very repetitive after a few days but it was possible to find something. We booked a double room which came with 2 single beds pushed together= not a double bed which was very annoying, however the room was clean with fresh towels daily. We were surprised that a 4 star hotel does not have a fridge or even kettle in the room. Whilst the hotel is very family orientated and the animation team great, the 18+ areas were full of children which was not monitored at all. The little gym equipment there was was used by children with no space for adults, the jacuzzi had more children in it than adults which got irritating at times. Overall an okay stay.

Had a amazing stay! Nice staff, very friendly. Good playground and poolarea for kids and minidisco in the evening. Nice hotel, fresh and clean. Many choices of food and you had access to different meals all day!

Due to poor exchange rate and having stayed in Playa da Ingles before, we knew eating out was expensive and the quality poor, so all inclusive seemed best idea. Bad idea. THIS HOTEL IS VERY OVER RATED. From pictures it looked great, and seemed that way on arrival, however, I found some of the staff to be unhelpful and VERY rude, the pool area is very overshadowed so don't expect all full days sun bathing, the all inclusive bar does not stock any brand names just poor quality fakes; sadly this does not stop some guests over indulging and becoming rowdy. Do not expect a good nights sleep, and if you are allocated a room at rear of hotel you will be facing a very noisy freeway. The food, served cafeteria style, varies from good to terrible and you will frequently see last nights leftovers recycled at the following lunch or salad bar. Eating at the hotel has no atmosphere, you are rushed through. The elevators had graffiti on and in them, including extreme foul language, which can be seen by children. Entertainment EXTREMELY poor; we couldn't believe anyone ould have nerve to present that to public I brought up some complaints hotel; very rude staff and told if I didn't like it, I should change hotel.

Nice hotel, family friendly. The staff is nice and helpful. We had a wonderful stay and will probably come back soon

Lovely family friendly hotel. The food was lovely and varied with plenty of choice. It was always well presented and hot. The waiting staff were always friendly and efficient at clearing the tables. Lovely champagne breakfast on Sunday and a large chocolate fountain was a treat. The rooms were very clean and cleaned daily. The hotel had a lovely large lively pool, but the sun bed culture meant you had to get up early so get a bed so you can watch over your children. Unfortunately, although there was meant to be a life guard, he was never really present and when he was, he was rarely watching over the pool. The entertainment needs improving. It finished too early in the evening as the singers were only on for 1.5 hours. The disco downstairs was non existent as they sent the kids away but most of the guests had kids as it was a family resort. The day time entertainment for the kids could do with improvement too. Apart from the water polo it wasn’t very good. Archery happened under the glare of the midday sun, with only one archery board for example. Overall my family of 4 had a lovely holiday as would definitely return.