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Mercure San Sebastian Monte Igueldo

4 star hotel
Connecting rooms
8.4/10 Very Good
(427 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a seasonal outdoor pool, and concierge services.

Nearby attractions

Located in San Sebastián, Mercure San Sebastian Monte Igueldo is near the beach. Monte Igueldo and Eureka! Science Museum are local attractions and those in the mood for shopping can visit 31 de Agosto Kalea and Calle San Pedro. Looking to enjoy an event or a game while in town? See what's happening at Reale Arena or Stadium Gal.

Popular amenities

Family friendly

Babysitting (surcharge)
Laundry facilities
Playground
Seasonal outdoor pool
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

2 bars/lounges
2 restaurants
Buffet breakfast available for a fee daily 7:00 am–10:30 am: eur 22 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Playground
Seasonal outdoor pool

Outdoor

Terrace

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Library

More

Smoke-free property

Nearest Airports

Airplane
Biarritz Pays Basque Airport
42 km from this hotel
Bilbao Airport
73 km from this hotel
map

Reviews that mention...

Family Reviews

for Mercure San Sebastian Monte Igueldo
star-fullstar-fullstar-emptystar-emptystar-empty

2 out of 5 stars

1 reviews

Review data

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We have selected a sample of reviews which reflect what families have said about Mercure San Sebastian Monte Igueldo

Latest reviews (1)

S

Stewart

8 Jun 2024 - 12 Jun 2024
reviewed on expedia

2 out of 5 stars

We arrived to San Sebastián in the afternoon via the bus from Hendaye. We knew the hotel was on top of one of the flanking hills on either side of the crescent beach so was excited to get to the hotel and take in the view – like the pictures. You can take the 16 bus which runs from end to end, we arrived at the base on the funicular that takes you up to the hotel and here is the first problem; you have to pay to go to your hotel. As a guest you get a concession rate of €3 per person return, it doesn’t sound like a lot but given there is nothing to do around the hotel as it’s on the far side of town you would soon spend €10 a day just getting up to your hotel a bus into town. The second issue is that the hotel is on top of an old amusement park, luckily the weather was bad so it wasn’t busy but this itself is a tourist destination so if you just want to go to your room for a nap, you have to go up a funicular with a bunch of tourists who just want to go on the rollercoaster. The view from the room is nice, but to have your window open you can hear the sounds of kids in the amusement park below. It’s a very weird experience. We arrived and even though we paid upfront for 4 days, I asked if we could cancel our stay before we checked in. Obviously, they wouldn’t refund us so we just grinned it and stayed for 2 nights. The hotel is fine, it’s what a commercial chain hotel was back in the late 90s and hasn’t changed much since. It’s clean, facilities are old but nice enough.
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