Protur Biomar Gran Hotel & Spa is a great option for families. The hotel boasts spacious family rooms and suites, several pools (including a children's pool), and a great pool area. Families will also appreciate the excellent breakfast and dinner buffets (half board option available), and the friendly and helpful staff. While the location in Sa Coma might be considered touristy by some, the hotel itself offers ample amenities to make for a memorable family holiday.
Guest highlights
Spacious family rooms and suites with large terraces.
The multiple pools (separate adults and children's pools), which are kept very clean.
The excellent breakfast and dinner buffets.
The friendly and helpful staff.
About the hotel
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, hot springs, and a nightclub. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).. Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Sant Llorenc des Cardassar? This hotel has facilities measuring 10764 square feet (1000 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite..#Mandatory fees: You'll be asked to pay the following charges at the property: A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age. A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age. We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: EUR 12 per person (approximately) Airport shuttle fee: EUR 90 per vehicle Airport shuttle fee per child: EUR 0 (up to 12 years old) Self parking fee: EUR 16 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted . Special instructions: Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 2:00 PM. Check in to: midnight. . Check out: 11:00 AM. House Rule: Children welcome. House Rule: No pets. House Rule: No smoking.
Nearby attractions
Located in Sant Llorenc des Cardassar, Protur Biomar Gran Hotel & Spa is near the beach. Punta de N'Amer Watch Tower and Coves dels Hams are local landmarks, and some of the area's attractions include Safari Zoo and Regional Museum of Arta. Scuba diving, snorkeling, and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Popular amenities
Family friendly
2 outdoor pools
Children's pool
Free cribs/infant beds
Indoor pool
Laundry facilities
Playground
Soundproofed rooms
Wifi
Available in all rooms: free wifi
Available in some public areas: free wifi
Food and drink
1 swim-up bar, 1 poolside bar and 1 bar
5 restaurants and 2 coffee shops
Buffet breakfast available for a fee daily 8:00 am–10:00 am: eur 12 per person
Room service available
Spa
Aromatherapy
Ayurvedic treatments
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - thai
Massage - hot stone
Massage/treatment rooms
Reflexology
Sauna
Spa tub
Turkish bath/hammam
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Wedding services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)
Things to do
15 outdoor tennis courts
2 outdoor pools
Billiards/pool table
Children's pool
Fitness center
Free bicycle rentals
Full-service spa
Golf driving range
Hot springs
Indoor pool
Nightclub
Playground
Racquetball/squash
Sauna
Shopping
Spa tub
Steam room
Tennis
Outdoor
Garden
Pool sun loungers
Pool umbrellas
Rooftop terrace
Conveniences
Elevator
Front-desk safe
Gift shop/newsstand
More
Couples dining
Romance packages available
Smoke-free property
Nearest Airports
Palma de Mallorca Airport
55 km from this hotel
Menorca Airport
79 km from this hotel
Reviews that mention...
Family Reviews
for Protur Biomar Gran Hotel & Spa
4.5 out of 5 stars
7 reviews
Review data
5 star reviews
71%
4 star reviews
29%
3 star reviews
0%
2 star reviews
0%
1 star reviews
0%
We have selected a sample of reviews which reflect what families have said about Protur Biomar Gran Hotel & Spa
Showing 1 - 7 of 7 reviews
Latest reviews (7)
K
Karen
16 Sept 2021 - 28 Sept 2021
reviewed on hcom
5 out of 5 stars
Hard working & friendly staff -no one walks past you without saying hello. Everything runs like clockwork. Good selection of food at breakfast and dinner. There are two pools-one for adults and one for children. There is access to the spa, tennis, golf etc and other restaurants.
E
Emma
3 Sept 2021 - 10 Sept 2021
reviewed on expedia
5 out of 5 stars
We travelled with our 17 month old daughter and stayed in a ground floor suite with a large terrace. The room was perfect for 3 of us and the terrace big enough for our daughter to run around which she loved. The pool and pool area are great and kept very clean. The terrace restaurant was great for lunch and breakfast and dinner in the buffet restaurant were both excellent. The beach at Sa Coma is lovely and sandy with sun beds for rent for the day. Sa Coma itself isn’t great (very touristy with a few average restaurants) but the hotel made it worth it. Would definitely recommend for a family.
H
Helen
20 Aug 2021 - 25 Aug 2021
reviewed on hcom
5 out of 5 stars
The hotel service was excellent. The rooms were generous in size, cleaned daily and plenty of amenities available. The beds were large but the mattress might be too hard for some. Pool areas excellent - separate adults and children. Good food choices and a well stocked bar. Free bikes available and a sports centre as well.
N
Nicholas
22 Jul 2021 - 23 Jul 2021
reviewed on hcom
4 out of 5 stars
Lovely pool and big family rooms (we had a suite on the 3rd floor with 2 balconies). A bit of a mix up on check in we had to change rooms but otherwise it’s been a good experience. Breakfast is good with lots of choice, room service a bit underwhelming. Near a very nice beach
A
29 Jul 2021 - 31 Jul 2021
reviewed on expedia
5 out of 5 stars
The amenities and facilities were superb. The room was also a wonderful size with a reception area and could comfortably fit a small family. Do not forget to check out the spa facilities, we waited until the end of our trip and wish we had sooner, there are so many spa treatments and options that are available. Be sure to visit on your first day at the hotel.
A
21 Jul 2021 - 25 Jul 2021
reviewed on expedia
4 out of 5 stars
The Overall stay was Amazing. The Breakfast and Dinner Buffet was Top Notch and worth every penny. The pool was great for my daughter. The Junior Suite was spacious and quiet despite being very close to the family pool.
The Terrace Grill was Awful and the hotel should seriously fire anyone connected to the quality of food. It was poor at best.
The toilet seat in the room was partially disconnected and the AC in front room didn't work well. The AC in the bedroom worked so well, we didn't notice until the 5th day. These issues actually weren't reported because they seem so minor because everything else was so great.
The Staff were always very friendly and accommodating despite the check in error with Expedia.
If they improve the quality of food in the Terrace Grill, this hotel will truly be a 5 Star Hotel.
A
27 May 2021 - 30 May 2021
reviewed on hcom
5 out of 5 stars
The hotel has the nicest staff I‘ve ever encountered, everyone was just really great during our 7-day stay. It’s a very family-friendly hotel with lots of amenities for kids. The half board was really nice, with great breakfast and dinner buffets. The rooms are pretty and modern and the hotel has several very nice inside and outside pools. We very much enjoyed our stay.
The only downside was the location of the hotel. Sa Coma and the surrounding villages are super touristy and not really authentic and also it’s pretty far away from everything else on the island.