Iberostar Selection Albufera Park

Our family of 4 went and it was the perfect vacation. Kids absolutely loved all of the playgrounds and kids friendly activities. So clean and great staff.

We came to Albufera Park with my 3 year old son for some autumn sun and we were really impressed with the hotel. I should start by saying this is a family hotel and it does that brilliantly, if you do not have children I probably wouldn’t recommend. The recent renovation means the whole place is really smart and the cleaners do a fantastic job of keeping up with everything, it was spotless. The food and drinks were varied and plentiful. I am a vegetarian and my son has a dairy allergy. Both were catered for although I must call out that the food labels (which had allergens on) were often on the wrong foods, as long as you are aware of that and check the food yourself it’s fine. The entertainment schedule is also really varied and includes fitness classes, evening shows, bands from outside the hotel, and even things like cocktail classes and Spanish fan making which my son really enjoyed! The kids club looked great but my son was too young, I’m sure they would have welcomed him but he’s happy in the sand of the beautiful beach that the hotel has direct access to. The other point to celebrate is the fact the hotel is doing a lot to be eco friendly, and not just shouting about it. No single use plastics, refillable cups when glass isn’t appropriate, and I love that the room key was a tag on our bracelets. All standard drinks are self service which we found really convenient and efficient but you can also go to the bar for a finer drink such as cocktails. Loved it.

Amazing! Food was great and such a great place for kids! Will def return.

Great if traveling with kids.

Great property on the east coast of the island, fantastic staff, good dining options, grocery store nearby (3 minute walk), EV charging stations, mini water park for kids (basic skids and fountains), beautiful views of the sea, nicely landscaped and maintained, rooftop pool and observation deck, multiple bars, air conditioned lounge with huge TV and tons of great seating options, fabulous entertainment team (dancing, singing, film/light projections) with a great message about saving the environment ❤️

The hotel is finished with excellent quality materials, the food surpassed my expectations and the entertainment was fun too. Everything was made very easy for guests and the staff were very welcoming, especially to my loud, energetic 8 and 6 year old boys. The star however was the beach, playa de muro is perfect for letting kids play in the sea for hours on end.

I had a horrendous experience at Hotel Albufera Park booked through Expedia. Despite booking a superior double room, I was given a standard family room upon arrival. This inconvenienced me as I wanted "me time" away from my children. The room's location above the children's play area resulted in constant disturbances from early morning onwards. The exorbitant price I paid did not match the lack of basic amenities such as tea, coffee, water, and a minibar. The hotel staff claimed no record of my booking and suggested contacting Expedia for resolution, showing a lack of coordination. When I showed them a picture of the expected room, they demanded an additional fee. Andrei promised a room change but failed to deliver, leaving me in a mosquito and bed bug-infested room. The hotel did not provide Wi-Fi details, forcing me to rely on my phone's data. I encountered further issues, including a malfunctioning blow dryer and being presented with alcohol despite not being a drinker. Assistant Manager Cristina offered drinks and tea bags but failed to address the core issues. The bed had wheels, causing inconvenience and discomfort. When I expressed dissatisfaction, Cristina claimed no available rooms due to longer-staying guests, prioritizing them over my concerns. Reception staff member Andrei denied promising a room change. I reached out to Expedia, but the hotel claimed no available rooms for relocation. Absolute horrible experience

Overall we had an excellent experience with the hotel. The staff were absolutely wonderful and went the extra mile to make you comfortable. The swimming pool is great and the beach is amazing. The air conditioner in the room was great and rooms were clean. There were loads of different activities for kids during the day and always a different entertainment in the evenings. The food is the only thing that I felt it could be better but the buffet restaurants had lots of options for the whole family. They have a great nurse on site that helps with info for coronavirus test booking. You can easily take your test at the hotel. The nurse also arranged for a private doctor to come for a quick appointment. It was all very smooth and well managed.

I was really pleased with the hotel. The staff was so pleasant and helpful. The hotel was beautiful and super clean. We went in April, so there was hardly anyone there, which we loved! The room was just the right size for our family of 4...which includes 2 teens. Loved that we had a small kitchen area for late night snacks. We did the all-inclusive package and the buffets were pretty good, too. My family already wants to go back in the summer. The one thing to keep in mind, if you are looking for a PARTY atmosphere with a lot of things "to do" nearby, this may not be the hotel for you. If you are looking for a relaxing spot a little out of the way...this one will meet your needs! If you have smaller kids, they really do a great job of keeping them entertained. My teens were too old for what they offered, but we all got a kick out of seeing how happy the kiddos were.

This hotel is amazing ! the staff go out of their way to help you, the food buffet is delicious and the kids club is a god send ! I would deff stay again at this hotel or any Iberostar hotel in the future.