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Arthur
5 Jul 2024 - 8 Jul 2024
reviewed on expedia
5 out of 5 stars
The pirate shows went down well with the kids
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Ingrida
19 Oct 2023 - 24 Oct 2023
reviewed on hcom
5 out of 5 stars
Shows are amazing. Every evening they have entertainment , kids are amazed they want come back again. Buffet is small, not too much choice for an adults but for children is perfect, staff friendly and helpful. Highly recommend.
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Stephen
10 Oct 2023 - 19 Oct 2023
reviewed on hcom
2 out of 5 stars
Firstly i had requsted a low down apartment due to my wifes ill health i was given top floor and the last apartment in the building, you have to walk two lenghts of the appartment blocks for nearest lift or continually walk up four flights of stairs the appartment was run down and no doors on the bedroom wardrobes, the cleaners ( if your lucky to see one ) 9 days i was here and saw the cleaner twice and had the towels changed 3 times, the appartment wasnt cleaned the whole time we were there i actually had to borrow next doors brush set to clean the apartment, food i dont know if im just being fussy but i usually eat it hot , unless your there bang on start of meals your food will be cold and not very good choices, breakfast same everyday as is lunch, then you have the staff and entertaintment i found all the staff great to get on with apart from the bar manager he is in the wrong job he is just plain nasty to adults and kids
This was the first time me and my wife had gone all inclusive and i was hugely disappointed we had done this to suprise my grandkids as they were there at the same time and it soured our trip, definitely wont return here
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John
15 Sept 2023 - 18 Sept 2023
reviewed on expedia
4 out of 5 stars
Nice hotel, staff were brilliant. Easy walk to the beach.
Complete pain in the backside that the pool is only open 10-6 but closes for large spells of the day for the pirates to do their show. I know it's for entertainment but it's a nuicence when you are just trying to chill out and have a swim with your family
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Anthony
5 Sept 2023 - 12 Sept 2023
reviewed on hcom
2 out of 5 stars
2nd visit here (last one in 2018) and hotel has gone downhill. Food-Mediocore and incredibly repetitive.. Artificial non-fresh juices, 1 option for yogurts every day "bannana" flavour. The chef on the eggs /grill area had the most hostile miserable face Ive ever seen. This is a kids/family hotel, but is unwelcoming. Management clearly non esistent, especially re housekeeping and the food/bar areas. We went all inclusive but I had to (self service) request cups at least 10 times during my stay as they had run out and nonody replenishing them. They were taken directly from the dishwasher so were warm to touch. Who puts a cold drink into a warm cup?? The slushy and soft drinks machines constantly covered in wasps so impossible for kids to use. There were daily fights for sunbeds/parasols. Theres maybe 15 parasols for the entire complex. Broken and chipped tiles in the kids pools so my children had cuts on 3 occasions. Our towels were only changed on request and our room only serviced once on day 4 of a 7 night stay. Unless you have very very low expectasions for your holiday, avoid this hotel at all costs. Management seemingly oblivious to the dreadful standards. If you check out at noon and need to stay in hotel until later in the day or afternoon, be aware that the water in the 'courtesy' shower is freezing cold. i.e take your shower in your room before you go. I told the receptionist and she just shrugged her shoulders and said thats the only shower they have post checkout.
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John
30 Sept 2022 - 7 Oct 2022
reviewed on hcom
5 out of 5 stars
The hotel is spotless staff very friendly entertainment is amazing this hotel is a must for families we’ve been twice and would definitely go again our grandkids absolutely love it there if u want perfect family holiday pirates village should be top of the list they go above and beyond to make sure you have the best experience
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John
30 Sept 2022 - 7 Oct 2022
reviewed on hcom
5 out of 5 stars
Amazing family holiday with great entertainment for the whole family.
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Carina
24 Oct 2019 - 1 Nov 2019
reviewed on hcom
5 out of 5 stars
Fantastic staff, super service and great fun for kids!
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Craig
26 Oct 2018 - 29 Oct 2018
reviewed on hcom
5 out of 5 stars
Good little stay to start our holiday. Staff very friendly, really geared up to make the kids stay as enjoyable as possible. Most of hotel was dressed up for Halloween and looked really good, little bits like turning the water red. Would recommend it to anyone looking for a break for their kids, not sure if I could handle a week there tho but that’s just me!! One last tip the pastry shop just up from the hotel was amazing!!
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Agata
Invalid Date - Invalid Date
reviewed on hcom
5 out of 5 stars
Amazing shows for kids and adults too
Toilets prepered for small childrens for bath infants too outdoors pool showers great place for family self serve with drinks making you more free absolutely rekomended would be amazing to have heating pool and posiblity to eat dinner outside restaurant We spent great time with 2.5 and 5.5 years old boys