Hotel Condesa

Good and bad with this hotel - Best thing with the hotel is closeness to the beach! - Rooms are nice, beds are way too hard, only glass door to bathroom. Sink broke, but it was fixed in just a few hours. - Nice little gym, but the weight rack doesn’t match the weights, so they easily fall from the rack and then you will have 20 kg weights hitting your feet (this is seriously dangerous!) - You hear your neighbors a lot, so bring something to put in your ears. - Food is good, wasn´t hard to find seating outside when we were there (noisy inside) - Pool and other premises are good, seemed to have some nice shows also. - The staff at reception is a mixed bunch, rest of staff was nice. - Hotel has a nice vibe with a mix of nationalities, families, as well as older and younger people. Very practical to have room key attached to arm band. All in all a 3+ star hotel.

The hotel is not worth even 100 euros much less over 300 euros that I paid . The beach chairs need reservation 4 days before and nobody told us and not even on the website , the pool chairs nothing available too, front desk didnt speak English . If u not going with kids it’s the worst hotel ever , I wouldn’t go back not even for free . Too loud , i could hear everything from the room next to mine . Horrible . Unfortunately

Condesa lies magnificently, you can almost reach the beautiful light blue sea with your toe from the hotel. we arrived late in the evening, the receptionist welcomed us very well. the staff at Condesa are extremely service-minded . on the roof you will find their skybar, a wonderful place with a great view, comfortable lounge furniture and good music, a quiet place , which was otherwise difficult to find. loud German pop music, poor acoustics in the dining area , absolutely impossible to find a quiet place around the pool, the sunbeds were so close that you could almost touch the other guests, if you could get a sunbed at all. I recommend the piece of grass behind the hotel, where we found both space and peace. the room was very small, but since we only had to sleep there it worked. if you like a hard mattress, you'll probably sleep well, we didn't sleep very much. . If you are a family with small children, you like it easy, close to the beach and town. if you like loud music and festive elements, a large buffet with lots of child-friendly food, Condesa is perfect. We were 2 adults with a teenager. we had breakfast in the small restaurant at Condesa , delicious buffet and sweet staff, enjoyed the morning coffee with a sea view. we definitely missed a place and pool in the day time not for small children. the noise was unbearable.

Worst hotel I have stayed at in years . Asked for my money back after day two but was refused by the hotel , too many kids screaming the place down , I never got a quite nights sleep yet . There was one bar as the sky bar on the roof was all extra if you was all inclusive. Found mold it the water dispenser , the fridge in the room wasn’t cold , I could go on and on , buffet in the mornings is like being at the zoo . Not recommended for couples , great place if you have kids that want to go nuts

Everything was great. The food was delicious with a nice variety. Our room was clean and spacious. There were plenty of activities for the kids. The swimming pools were clean and had warm water for the kids. The staff were friendly and helpful, making our stay even more enjoyable. Everything was perfect. We will definitely come back.

The food and location are excellent however the pool is uninviting given its colour and also given that the majority of the kids use it rather than the children’s one! Also lack of chairs is an issue and we were not there during peak season. Use of safe should not have a fee! The beach steps from the hotel is beautiful!

Staff were friendly and helpful. The issue we had was that it is soooo noisy in the morning. The first room we were put in was by the elevator. This room was nuts, people and kids talking and being loud around there was every morning. Then I had to upgrade to get moved away from there, the reception was helpful. This room was basically just as noisy. People being inconsiderate and loud kids every morning, again. Other than that, the hotel was fine. The food was ok for an all inclusive resort. We did half board and glad we did pool was fine and the beach was right oh raise the hotel. Free water is everywhere to fill up bottles, which was helpful. If you like hollow walled hotels, this is the place for you.

Right on the beach and everything super convenient for a family with small children.

This was our second stay at Hotel Condesa. Our time there was fantastic. We went with the desire of having a good family holiday and we got exactly that. Our daughter had loads of fun in the different pools, beach and with the animation team (massive kudos to them). Food is, in general, really good. I think there are enough options as to enjoy a tasteful meal. It is true that the grill variety might not feel incredibly diverse after four days in, but I still think it is more than acceptable. The main area of improvement is food labelling. Sometimes food is placed under the wrong label being quite confusing. The second problem is regarding translations. I’ve noticed problems when translating some fish with a completely wrong word (this is mostly noticeable if you are fluent in Spanish and English). Rooms aren’t the biggest. For a family of three they are just alright. If you needed a cot (we needed that on our first trip), space gets tighter, but there’s space to move from the room to the balcony without much complication. For us, that we don’t spend much time in it, it was sufficient. In summary, we would definitely consider a third trip there.

Great hotel! With nice selection of swimming pools inside and beach. Amazing staff! Well done to Linda and Ines (dining room managers) they couldn’t really answer which food got walnuts and pecans, or might have (my son’s allergy) but they did everything they could possibly do, to make sure food is safe for my kid! Even told me chef can cook a meal just for him. Seriously brilliant customer service. Very clean around, nice activities for kids. Overall very pleasant stay.