Vincci Selección Estrella del Mar

Pools not heated - onsite underground parking is Euros 11 per night - beach club pool not heated (it should be). Spa pool/sauna cost Euros15 for 1.5 hours and sunbathing chairs also charged separately. Cheap toilet paper and bathroom freebies do the job but not luxurious. This is meant to be a 5star hotel isn't it. Adults only pool not enforced kids in it which spoils enjoyment. Breakfast very good, food midday at restaurant OK nothing special. Car parking an issue and you shouldn't have to pay for car park underground. Hotel is cutting corners which spoils the overall enjoyment, in fairness overall good but definitely not fabulous unless this is your first time in a five star hotel and you don't know any better. Couldn't use pools as far too cold (April 14th) and the one pool that should be heated wasnt. It could so easily have been fabulous but they are obviously cutting costs which means all these extra stupid charges which shouldn't be in a 5 star. Note to hotel stop charging hotel guests hot use of beach club facilities and heat the one pool that is meant to be heated!!! Would I stay here again? Probably not and it's 10km from Marbella town centre if that's of interest to anyone reading this. Outside of hotel food quality generally very poor restaurants using frozen prawns etc. (Expensive ones e.g. Tonys at Nikki Beach and LeScalla close to hotel). Find El Barracon tapas bar about 5 minute drive from hotel and the pizza place very close by was also fantastic!

This hotel probably was OK some years ago but today the service and facilities offered is just average 3-star level. Even if you pay for the room be prepared to have your wallet open all the time as all service is "extra". Sunbeds on the beach, beach pool, entrance to the "beach-club" etc. We arrived as a family (with a 9-year old) and asked if they had heated pools (as the child wanted to swim in a warm pool) they then pointed us to the "beach club" where they had heated pools. -When we arrived at the beach club we where informed that children was not allowed! Unless you are a company group having a conference -stay away!