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Iberostar Isla Canela

4 star hotel
8.6/10 Excellent
(116 verified Hotels.com guest reviews)
See verified family reviews (5)

About the hotel

At Iberostar Isla Canela, hit the nearby beach, dine onsite at Ayamonte Restaurant, or enjoy a drink at one of the hotel's 3 bars/lounges.

Nearby attractions

Located in Ayamonte, Iberostar Isla Canela is near the beach. Centro Comercial La Plaza and Islantilla Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ria Formosa Natural Park and Playa de Los Haraganes. Traveling with kids? Consider Parque Zoo Municipal Prudencio Navarro, or check out an event or a game at Santo Antonio Sports Complex. Discover the area's water adventures with scuba diving, parasailing, and sailing nearby, or enjoy the great outdoors with hiking/biking trails.

Popular amenities

Family friendly

Children's pool
Free children's club
Free cribs/infant beds
Laundry facilities
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

2 restaurants
3 bars/lounges and 1 poolside bar

Spa

Body scrubs
Body treatments
Body wraps
Facials
Massage/treatment rooms
Massages

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Raised toilet seat
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

Things to do

Aerobics classes
Bicycle rentals
Bike parking
Children's pool
Fitness center
Spa services

Outdoor

Beach loungers
Beach umbrellas
Garden
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Elevator
Front-desk safe
Gift shop/newsstand
Library
Newspapers in lobby
Water dispenser

More

Beach towels
Designated smoking areas

Nearest Airport

Airplane
Faro Airport
58 km from this hotel
map

Reviews that mention...

Family Reviews

for Iberostar Isla Canela
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

5 reviews

Review data

5 star reviews

20%

4 star reviews

40%

3 star reviews

20%

2 star reviews

0%

1 star reviews

20%

We have selected a sample of reviews which reflect what families have said about Iberostar Isla Canela

Latest reviews (5)

S

Sven

30 May 2024 - 31 May 2024
reviewed on hcom

3 out of 5 stars

Nice large hotel but mostly for families, lots of kids in the pool, great sea view from the room. Free parking should have been included but was only for ’all inclusives’!!?? We had to park on a street 300 meters from the hotel ☹️, nice breakfast.
P

Pat

20 Aug 2023 - 1 Sept 2023
reviewed on hcom

4 out of 5 stars

12 nights family holiday. We’ve stayed before at this hotel and we were delighted with our room - ask for a rear view of the nature reserve! Food is always excellent at the Iberostar. We stayed half board so can’t comment on drinks but they looked good. I would say the lighting in the canteen style restaurant needs working on as the ambience was OK for evening dinner. The hotel is now 90% Spanish/Portuguese guests which appeals to us but, English is very limited do you have to try your Espanol! Entertainment was busy and they worked hard. I would say that the hotel is in need of some modernisation now but, it is still a decent choice for a beach holiday. The playa was great, Neptune’s still going strong in the marina and the restaurants in Punta del Moral are still outstanding quality and value. Ayamonte still a nightmare to park and a little rundown - watch out for the beggar parking attendants. We visited Sanlucar de Guidiana and absolutely loved it - zipwire and all! Muy Bien!
A

Anders

7 Jun 2023 - 10 Jun 2023
reviewed on hcom

1 out of 5 stars

A four star hotel? Yes absolutely, if on a scale to ten. They are unorganized at check-in and it went downhill from there. The room itself was ok for a 2-3 star hotel, until we opened the bathroom, a reaking smell of urine. This wasn't cleaned at all during our stay. Despite the room being on the top floor (4th), the cooking odor from the kitchen reached our room and floor. They made us pay a deposit for towels. Honestly, I don't know if I should cry or laugh. The towels could only be changed for fresh ones during limited hours. Not enough sunbeds around the pool area. Breakfast reminded more of a shelter handing out food than the morning serving of a 4-star hotel. No proper restaurant in the hotel and we had to leave with car to eat both lunch and dinner. With small children, anything but practical. Overall, we could leave fast enough. The hotel is a joke.
T

Theresa

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

I'm from the US and realized what 4 stars means in Europe; no frills and maybe a 2 star. But I took a chance and booked a night for my son and I and wished we could have stayed longer! Even though it was crowded it still felt comfortable and relaxed. Great atmosphere for both family and couples retreat! You don't even need to leave the hotel as it offered an all inclusive " club med" vibe! The Buffett meals were the best I have ever experienced hands down! You will not regret staying here!!
K

K000

Invalid Date - Invalid Date
reviewed on orbitz

4 out of 5 stars

Perfectly situated. The beautiful calm beach accessible by wooden path that crosses dunes just in front of hotel. About a four minute walk. Actually nice to have this bit of distance, as it meant the pools weren't filled with sand from the beach. A great place for both families and couples. There were kids around, but mostly in the pool or at the kids club the hotel managed. So family-friendly + romantic at same time. Beautiful common spaces, clean, spacious. We reserved a double standard, were apparently upgraded to something a little bigger. Even so, the room was small. Big enough for two beds squished together to equal a double bed (pretty common in Spain) and then a cot for our child. The room might have been bigger, but it was perfectly serviceable. The dinner buffet was good. The breakfast buffet was okay. They don't have anything decaffeinated for the pregnant set, which was disappointing for a four star hotel. You'd think they could make a decaf coffee. They gave us a voucher for a free one at the bar, though. They just didn't have decaf coffee or black tea available during breakfast. We'd go back. It was a nice hotel. Would recommend.
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