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Palacio de Santa Inés hotel

3 star hotel
Connecting rooms
9.2/10 Wonderful
(1001 verified Hotels.com guest reviews)
See verified family reviews (13)

generated by AI based on family reviews

Overview

Palacio de Santa Inés hotel is a charming choice for families seeking a stay in a historic building. The hotel boasts spacious family rooms with features such as a mezzanine floor or loft area perfect for children, providing them with their own space. Families will appreciate the hotel's central location, putting them within easy reach of the Alhambra and various restaurants. The friendly and helpful staff consistently receive high praise, adding to the overall positive experience. While breakfast is described as simple but tasty, families may wish to explore local options as well.

Guest highlights

The spacious family rooms, particularly those with a mezzanine floor or loft area for kids
The hotel's central location, close to the Alhambra and restaurants
The exceptionally friendly and helpful staff
The tasty breakfast (though some families may prefer local alternatives)

About the hotel

Along with coffee/tea in a common area, this smoke-free hotel has 24-hour room service and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Nearby attractions

Located in Granada, Palacio de Santa Inés hotel is in the historical district. Alhambra and Casa de Castril are local landmarks, and the area's natural beauty can be seen at Mirador de San Nicolas and Parque Garcia Lorca. Looking to enjoy an event or a game while in town? See what's happening at Plaza de Toros or Estadio Nuevo los Carmenes. Guests appreciate the hotel's location for the sightseeing.

Popular amenities

Family friendly

Laundry facilities
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

24-hour room service
Buffet breakfast available for a fee daily 7:30 am–10:30 am: eur 10 per person
Coffee/tea in common area(s)

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Doorbell and phone notification
Hand-held showerhead
Handrails in hallways
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles

Conveniences

Elevator
Front-desk safe
Library

More

Romance packages available
Smoke-free property

Nearest Airports

Airplane
Federico Garcia Lorca Airport
16 km from this hotel
Malaga Airport
98 km from this hotel
map

Reviews that mention...

Family Reviews

for Palacio de Santa Inés hotel
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

13 reviews

Review data

5 star reviews

85%

4 star reviews

15%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Palacio de Santa Inés hotel

Showing 1 - 10 of 13 reviews

Latest reviews (13)

J

Jeanette

26 Jul 2024 - 27 Jul 2024
reviewed on hcom

5 out of 5 stars

Great location, close to Alhambra and good restaurants. Great staff, kind and helping (24/7). The kids had some space for their own, two TVs (though they were never used..) water and some drinks in the fridge.
S

Sarah

14 Jul 2024 - 17 Jul 2024
reviewed on hcom

5 out of 5 stars

You are staying in a piece of history. Ideal location, quiet, comfortable rooms. We were a family of three and the mezzanine floor was a nice touch. Very helpful and welcoming staff. I will return.
A

Angie

3 Jul 2024 - 5 Jul 2024
reviewed on hcom

5 out of 5 stars

Great place for our family to stay. Appreciated the loft area for kids and beautiful views. Lots of stairs to navigate but worth it for location. Staff very friendly.
C

Charlotte

14 Apr 2024 - 15 Apr 2024
reviewed on expedia

5 out of 5 stars

Very convenient and friendly. I loved the family room option, and being Europe adds a different ring to the word breakfast buffet - delicious & fresh :)
J

Jennifer

29 Feb 2024 - 2 Mar 2024
reviewed on expedia

4 out of 5 stars

We had a great stay! The room was perfect for my family (upstairs loft for kids). The staff were amazing and welcoming. The only thing we didn’t care for was the breakfast buffet. We preferred some of the local restaurants for breakfast. Otherwise, we had a lovely stay.
D

Derek

21 Jan 2024 - 23 Jan 2024
reviewed on expedia

5 out of 5 stars

Old converted family residence. Magical room. Great service. Excellent breakfast. Within easy reach of where you want to be.
S

Stephen

16 Dec 2023 - 18 Dec 2023
reviewed on hcom

5 out of 5 stars

We spent two nights at this hotel. The hotel is in the center of old town. It was easy to walk around. We were greeted by friendly staff. The breakfast was simple but tasty. We had a family room, which has a loft that I enjoyed a lot. We had a car, so we followed their instructions to park outside of the town and took a taxi in. It seems complicated, but it was pretty smooth.
S

SANG KIU

Invalid Date - 14 Dec 2022
reviewed on orbitz

5 out of 5 stars

It was very nice hotel. The location was very good in the city center. The staff are very very kind. I want to give my special thanks to a staff who helped our family to catch a taxi in the busy morning at 9am on 12/15. He came out and walked a min with us and called a taxi! It was a very impressive moment to our family.
K

Ken

21 Oct 2022 - 28 Oct 2022
reviewed on orbitz

5 out of 5 stars

The hotel was stunning with plenty of charm and character. We had a nice large family room which was spacious and clean. The breakfast was beautifully presented and tasty. The people who work there take great pride in maintaining this hotel and ensuring guests have a pleasant stay.
S

Simon

15 Aug 2022 - 17 Aug 2022
reviewed on hcom

5 out of 5 stars

Loved the location! Only a few steps up from the main thoroughfare, at the bottom of the Alhambra and close to bars and restaurants. We chose not to hire a car, got a taxi from the airport - booked by hotel for 40 euros however saw on the rank in Granada airport is 25-30 euros. The hotel is old, but it's Granada! Our family room was basic but gave us what we needed. Air conditioning in room which was essential. Breakfast was in a small room, but packed plenty in for all the family to enjoy. Staff very friendly and helpful. Loved Granada!
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