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The Shilla Jeju
5 star hotel
Kids stay free
9.4/10 Exceptional
(1002 verified Hotels.com guest reviews)
generated by AI based on family reviews
Overview
The Shilla Jeju is a family-friendly resort with a range of amenities to keep both adults and children entertained. While some areas of the hotel may show their age, guests consistently praise the exceptional service and facilities, including nightly performances at the main pool and a separate adults-only pool area. Families particularly enjoy the kids' activities such as animal feeding and craft classes. The hotel's beautiful location next to the ocean, complete with extensive gardens and walking trails, is another significant draw.
Guest highlights
Nightly performances at the main pool.
Kids' activities such as animal feeding and craft classes.
The extensive gardens and walking trails.
The exceptional service
About the hotel
At The Shilla Jeju, hit the nearby beach, dine onsite at The Parkview, or enjoy a drink at one of the resort's 2 bars/lounges.
Nearby attractions
Located near the beach, The Shilla Jeju is in Jungmun neighborhood and is connected to the convention center. Hallasan National Park and Jeju Volcanic Island and Lava Tubes reflect the area's natural beauty and area attractions include Ripley's Believe It or Not Museum and Seogwipo Astronomical Science & Culture Center. Traveling with kids? Consider The Museum of Sex and Health and Camellia Hill. Spend some time exploring the area's activities, including snowshoeing and golfing.
Popular amenities
Family friendly
2 outdoor pools
Arcade/game room
Baby bath
Children's club (surcharge)
Children's dinnerware
Children's pool
Highchair
Indoor pool
Laundry facilities
Playground
Refrigerator
Snack bar/deli
Soundproofed rooms
Wifi
Available in all rooms: free wired internet
Available in some public areas: free wifi and wired internet
Food and drink
2 bars/lounges and 1 poolside bar
24-hour room service
3 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 7:30 am–10:30 am: krw 60000 for adults and krw 35000 for children
Spa
Massages
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Accessibility
Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Things to do
18 holes of golf
2 outdoor pools
Arcade/game room
Children's pool
Fitness center
Indoor pool
Playground
Sauna
Spa services
Outdoor
Bbq grill(s)
Garden
Pool cabanas (surcharge)
Pool sun loungers
Pool umbrellas
Terrace
Conveniences
Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
More
Smoke-free property
Nearest Airport
Jeju International Airport
30 km from this hotel
Reviews that mention...
Family Reviews
for The Shilla Jeju
4 out of 5 stars
7 reviews
Review data
5 star reviews
- 57%
4 star reviews
- 14%
3 star reviews
- 0%
2 star reviews
- 14%
1 star reviews
- 14%
We have selected a sample of reviews which reflect what families have said about The Shilla Jeju
Latest reviews (7)
C
CW
11 Apr 2024 - 14 Apr 2024
reviewed on expedia
5 out of 5 stars
This is definitely a family resort. They have performance at the main pool every night to keep the kids and adults entertained. They also have an above 19 pool area which is great for couples. The hotel has shown some age but it wins on service and facilities.
A
Aeree
22 Jul 2023 - 23 Jul 2023
reviewed on expedia
2 out of 5 stars
Swimming pool is over crowded and pool wasn’t clean.
Breakfast is over priced.I still can’t believe I paid over 200 dollars for breakfast ( family of 4 )
I wouldn’t visit ever again in the summer.
H
Hi Tae
20 Jul 2023 - 22 Jul 2023
reviewed on orbitz
4 out of 5 stars
The hotel building and rooms are a bit old, but it is in a great location next to the ocean. The garden and walking trails cannot be compared to any other hotels in Jeju. As a family, we loved the kids' activities such as animal feeding time and craft class. We also appreciated the kind staff. It was a pleasant experience staying at Silla.
M
Mikyung
29 Jul 2021 - 30 Jul 2021
reviewed on hcom
5 out of 5 stars
Greatest stay ever. They really know every detail a customer wants. It was the nicest stay and a lovely time for our family during our trip to Jeju island.
H
Hyun Chul
29 Apr 2020 - 2 May 2020
reviewed on hcom
5 out of 5 stars
Great, great and Great.
The best trained staffs will greet your family with a smile. They will serve you well.
One flaw is that their GAO program gets fully booked early. So call early for a reservation.
A
10 Jul 2023 - 12 Jul 2023
reviewed on hcom
1 out of 5 stars
Hotel charges additional fee for every children you're bringing. Breakfast is good but very pricy. Pool is clean but not the size I expected for hotel's property size. Overall accommodation is normal and pretty old. Hotel needs update!!!
A
23 Jun 2022 - 26 Jun 2022
reviewed on hcom
5 out of 5 stars
Best service but old room, nice family pool.
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