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Lotte City Hotel Jeju

4 star hotel
Kids stay free
9/10 Excellent
(1108 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Lotte City Hotel Jeju offers a convenient and pleasant stay for families. While some guests have noted a lack of bellhop service, the hotel's location atop a shopping mall provides easy access to numerous restaurants, shops, and pharmacies. The hotel's proximity to Jeju airport, combined with its quiet atmosphere, makes it a good base for exploring the island. Families appreciate the cleanliness and modernity of the hotel, and the availability of a coin laundry adds convenience for longer trips.

Guest highlights

The convenient location next to a shopping mall with many restaurants and shops nearby
The cleanliness and modernity of the hotel
The convenience of the on-site coin laundry

About the hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a sauna, and a business center.

Nearby attractions

Located in Downtown Jeju City neighborhood, Lotte City Hotel Jeju is connected to a shopping center. Nexon Computer Museum and Brick Campus are cultural highlights, and some of the area's landmarks include Jejuhyanggyo Confucian School and Jeju Gwandeokjeong Pavilion. Halla Arboretum and Mysterious Road are also worth visiting.

Popular amenities

Family friendly

Laundry facilities
Outdoor pool
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee daily 7 am–10 am: krw 25000 for adults and krw 20000 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Things to do

Fitness center
Outdoor pool
Sauna
Shopping
Steam room

Conveniences

Atm/banking services
Elevator
Front-desk safe
Water dispenser

More

Smoke-free property

Nearest Airport

Airplane
Jeju International Airport
2 km from this hotel
map

Reviews that mention...

Family Reviews

for Lotte City Hotel Jeju
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

25%

4 star reviews

50%

3 star reviews

0%

2 star reviews

25%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Lotte City Hotel Jeju

Latest reviews (4)

C

Christie

11 Dec 2023 - 12 Dec 2023
reviewed on hcom

2 out of 5 stars

We are a family of 6 with 6 big luggage & 3 small hand carry luggage. No bell boys to unload luggage from car & to bring up to lobby. We had to struggle while my hubby went to park the car. When I asked for the luggage trolley so I can organize the big luggage & stack the small ones on top, I was told there was no luggage trolley. This is bad as helping with luggage is like a basic service a hotel ought to have. It was only when we struggled to get ALL luggage to Level 6 (check-in), then I saw 1 luggage trolley. So this is rather disappointing for me.
J

Jessie

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

Very clean and modern! Happy with our 2 night stay with a young child. The coin laundry was clean and tidy, and very convenient during our long trip. Would recommend!
A

28 Oct 2023 - 31 Oct 2023
reviewed on hcom

5 out of 5 stars

We had a great family bonding time.
A

3 Jan 2023 - 6 Jan 2023
reviewed on hcom

4 out of 5 stars

On top of Lotte DFS shopping mall, next to a hospital. With numerous restaurants, convenient stores and pharmacies within 200m radius. It's only 2.5km away from the Jeju airport but still very quiet. The only disturbance might be emergency medical helicopter service in the hospital next door(very rare occurrence). Stayed 4d3n with my family and 3y.o son. Overall pleasant experience
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