Mind Hotel Slovenija - Lifeclass Hotels & Spa

Hotel is nice and comfortable. Room was very small as we had a room for 4. Pool was closed for maintenance and that should've been communicated. This is high season and we have two kids wanting to use the pool as that is one of the reasons we chose this hotel. Portoroz is a nice city and the people around there were extremely nice.

I booked the junior suite because of the great photos on the website. I was looking for a great sea view, a nice spa area and great service. Well i got none of them... Guy at the Check-in was unfriendly and kind of snootily and so i didn't feel very welcomed. Got one room on the first floor, means that you don't really have the "sea-view" you're paying for. Besides of that the suite was clean but nothing special at all. After this first disappointment, i wanted to give the hotel an other chance and went to the "spa area". Well, what should i say... There are two different pools, one is directly in the hotel and was super crowded, the other one is in the hotel next to the hotel Slovenia (long walk through several hallways!) and is also more a public pool and not a 5* Wellness/Spa area. What a failure! The breakfast had a good selection but you shouldn't have to carry your coffee at your table by yourself in a 5* hotel... Cleaning ladys that try to enter the room 35 minutes before the check out/waiting in front of the room are an other big no go...