JW Marriott Bucharest Grand Hotel

To be honest, I was kinda disappointed. I’ve been to this hotel a couple years ago and their service went down a lot. First impression was bad. Got over there, the doorman nor the bellmen offered to help us with bags. The doorman was smoking and on his phone didn’t even bother to look at us. Room was not ready at 5pm when we got there. We had to wait until 6 smth just to get in. The pool was crowded and full of kids, small and was taking swimming classes. To be fair, the only nice persons were the front desk agents I interacted with. Room was nice, nothing to say about that, so was the executive lounge. It’s a shame a beautiful hotel like this can manage to get professional staff only at the reception. Wouldn’t go there again. Way better options around Bucharest.

I had a very pleasant stay with my grandchildren. Jasmine and Clara from the reception were very kind and helpful! We definitely recommend Thank you!

We booked a family suite at the 8th floor for our family of 4. It had a main living area, a kitchenette, 2 bedrooms, 1 bath and 1 half bath. The staff was all very polite and courteous. Especially Marcel who always went out of the way to help us out. They even put extra water in the room knowing we are a big group. The location is right behind the parliament. The hotel lobby has a Louis Vuitton and few other designer stores to indulge as well. Breakfast buffet at the executive lounge was ok. However we expected more from the breakfast. Overall JW is a great choice!