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Dave
12 Jul 2024 - 13 Jul 2024
reviewed on expedia
5 out of 5 stars
Beautiful, clean and staff was very friendly. Would highly recommend, and would book again for my family.
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Sarah
20 Jun 2024 - 27 Jun 2024
reviewed on expedia
5 out of 5 stars
We came with our two young children and it was a fantastic way to see portugal!
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Rucker
3 May 2024 - 6 May 2024
reviewed on expedia
5 out of 5 stars
We stayed here with groups of other family members for a wedding in Sintra. It was a lovely experience… far removed from the bustle of downtown Sintra, lovely grounds, an elaborate included breakfast buffet, and very kind staff. In particular, we were grateful that the hotel manager agreed to refund us when we discovered we accidentally double booked a room.
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Rucker
3 May 2024 - 6 May 2024
reviewed on hcom
5 out of 5 stars
We stayed here with groups of other family members for a wedding in Sintra. It was a lovely experience… far removed from the bustle of downtown Sintra, lovely grounds, an elaborate included breakfast buffet, and very kind staff. In particular, we were grateful that the hotel manager agreed to refund us when we discovered we accidentally double booked a room.
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Lidan
19 Feb 2024 - 21 Feb 2024
reviewed on expedia
5 out of 5 stars
Delighted to return for the second time, our experience surpassed expectations once again. The kids' club activities proved to be a highlight for our children, providing them with entertaining and engaging experiences. We, too, appreciated the opportunity to unwind and indulge in some relaxation. Without a doubt, this hotel has solidified its place as our favorite. Looking forward to future visits!
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Heidi
4 Sept 2023 - 7 Sept 2023
reviewed on hcom
2 out of 5 stars
This hotel was typical four star family hotel, not five. Food was awful. I would not recommend unless you seek for four star hotel.
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Peter
11 Apr 2023 - 14 Apr 2023
reviewed on expedia
4 out of 5 stars
The location is amazing, as are the inclusive facilities. It is very family friendly as well.
The restaurant staff were also very friendly and the food both plentiful and exceptional. The all-you-can eat buffet in the evening is €30 each though.
Constructive criticisms: there was an unpleasant sewage smell in the mornings. There is no public transport, so you will need to pay for a taxi. That costs €10 each way, so worth baring in mind.
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Haydee
26 Nov 2022 - 30 Nov 2022
reviewed on hcom
4 out of 5 stars
Stayed here while on a family vacation. The property is beautiful with a stunning location and views. The rooms are spacious and clean, though one of our bathrooms had a peculiar smell that lasted throughout our stay. They have a great schedule of amenities and entertainment for the children. However I wish the areas had also been available for free play throughout the day, not just when the staff is there. Overall a great stay!
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Alden
21 Oct 2022 - 23 Oct 2022
reviewed on expedia
3 out of 5 stars
Vila Gale Sintra was an ok experiencThe room had an incredible view. However, it rained, and the balcony flooded through the cracks in the door-clearly not well sealed/made. At other hotels I stayed in during my had complimentary waters, a small token of appreciation for the stay, and other accouterments. The walls are extremely thin-I could hear screaming children running down the hall and people on the other side of my wall at night.
The pool was serene-but only when I was able to go. The concept of making 'reservations' is honestly ridiculous. There were 25 people consistently throughout one of the days I was there yet they would say its 'full' and I had to I wait til the next time slot to go to the pool. For 'upscale' hotel, I think this reservations policy needs to be rethought. Guests should not have to plan out when they want to go to the pool.
The food was just okay. I ate from the menu both nights for dinner as the other buffet food looked less than exciting. The breakfast buffet was decent and provided a lot of options for anyone-understandable for the concept this hotel is going for-with it being family friendly.
This hotel was 10-15 minutes from town. It is out in the country. Vey nice and peaceful. But I do think there should be some sort of shuttle offered by the hotel considering the price. Even a few time
The concept Vila Gale hotel company is trying to build was partially evident in this Sintra property. There is work to be done.
Kindly, AD
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Bonnie
29 Jul 2022 - 1 Aug 2022
reviewed on expedia
5 out of 5 stars
The property was so beautiful and was very family friendly. Kids loved the trampoline area and all the pools. Highly recommend this hotel.