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Pestana Promenade Ocean Resort Hotel

4 star hotel
9.2/10 Wonderful
(670 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

2 restaurants, an indoor pool, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.

Nearby attractions

Located on the boardwalk, Pestana Promenade Ocean Resort Hotel is in São Martinho, a neighborhood in Funchal. CR7 Museum and Quinta das Cruzes Museum are cultural highlights, and some of the area's landmarks include Church of Nossa Senhora do Monte and Church of Our Lady of Light. Complexo Balnear do Lido and Funchal Municipal Garden are also worth visiting. Looking to get your feet wet? Scuba diving, snorkeling and water skiing adventures can be found near the property.

Popular amenities

Family friendly

In-room child care (surcharge)
Indoor pool
Laundry facilities
Outdoor pool
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
2 restaurants
Room service available

Spa

Body treatments
Facials
Massage/treatment rooms
Massages

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Bathroom emergency pull cord
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

Things to do

Billiards/pool table
Fitness center
Indoor pool
Outdoor pool
Sauna
Spa services

Outdoor

Garden
Terrace

Conveniences

Elevator

More

Smoke-free property

Nearest Airport

Airplane
Madeira Airport
16 km from this hotel
map

Reviews that mention...

Family Reviews

for Pestana Promenade Ocean Resort Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

1 reviews

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We have selected a sample of reviews which reflect what families have said about Pestana Promenade Ocean Resort Hotel

Latest reviews (1)

K

Kathleen

20 Aug 2018 - 23 Aug 2018
reviewed on hcom

4 out of 5 stars

Spent 3 nights I’m seaview room. The room was modern, clean and had a big balcony overlooking pool. Breakfast is very good. Dinner buffet was just ok but there are many options in the area. The hop-on-hop-off bus stops right beside it so very convenient for tourists. I used the spa services twice and was satisfied with massages. Pool area is well maintained but you need to get there early to get a lounge chair or wait till after 5 pm. My only issues are: very slow elevators and the hallways are dark because the lights are on motion detector- creepy if you are solo traveler and unsafe for elderly. Also, the changing rooms in the spa are in need of renovation- way too small. Good place for families and couples.
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