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Rebecca
1 Nov 2021 - 7 Nov 2021
reviewed on hcom
4 out of 5 stars
We stayed at Pine Cliff for 7 nights and is overall very pleased with our stay. We had ordered a 2 bedroom suite at the PC Village & Golf Suites however at check in we got an offer to "upgrade" to a similar size suite at the Ocean Suites hotel which was better for us in many ways. We have a baby and it's nice not to have steep stairs in the room and the location closer to the kids club/play ground was superb.
The breakfast was a bit busy some days but good overall and nice to be able to sit outside in the morning sun in November.
There are only one heated pool ( by the golf club house) which I find very strange with so many international guest. The ocean water was almost warmer than most pools however there is a great indoor heated pool for families as well as for swimming/working out.
The spa was excellent, very relaxing and they only let 10 people in at the same time which was great.
The service at the reception (s) and housekeeping, excellent. Nothing to complain about at all.
The restaurants were ok but many closed and a bit over priced. The Piri-piri stake house was the best of the ones we tried at the resort however across the street there is a Portugise restaurant that is family oriented and that I can strongly recommend you to try. They had a few great fish dishes at at 1/3 of the price and the desert table was much appreciated by the kids. Excellent wine options there as well so we ate there 2 nights.
Overall Pine Cliff is a nice hotel that we will return to
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SONIA
28 Aug 2019 - 2 Sept 2019
reviewed on hcom
4 out of 5 stars
Pine cliffs is an excellent hotel. The accommodation is of a very high standard offering great facilities for all the family
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Tariq
15 Feb 2019 - 20 Feb 2019
reviewed on hcom
4 out of 5 stars
This is one of the best hotels in the region , very child friendly , and lots of ground for children to run . We stayed in a 2 bed town house which had everything we needed as a family , it was fully furnished , we went of peak season so the resort was quiet , how ever it is what we wanted . Staff were friendly and helpful , few local shops on the main rd and a supermarket which came in handy . I would definitely recommend this and can’t wait to get back .
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Andrew
23 Oct 2018 - 30 Oct 2018
reviewed on hcom
5 out of 5 stars
Great family stay. Excellent resort, superb facilities, great staff.
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Family
13 Aug 2017 - 19 Aug 2017
reviewed on expedia
5 out of 5 stars
This was our fourth stay at Pinecliffs and it never disappoints - beautifully relaxing offering courses for kids and relaxation for adults.
However, whilst we stayed in the Golf DeLuxe Suite and the houses close to the main part in the oast which were all nicely furnished and 5*, we this time booked a standard suite via Expedia which was close to the entrance with an old fashioned air-conditioning system, an outdoor space we could not use due to the noise of the air con system and the oldest washing machine in the world. Make sure you book the proper 5* accommodation, otherwise you may be disappointed. The rest of the resort remains beautiful we did not manage to have one family dinner below €200 - with the current exchange rate this made the resort more expensive for us than eating out in London. The Japanese and PiriPiri restaurants are top - the others good but not outstanding. Reasonably kids menus are available in all restaurants.
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Three young boy
29 May 2017 - 3 Jun 2017
reviewed on expedia
5 out of 5 stars
On our first visit to the Pine Cliffes resort we were all pleasantly surprised how spacious, relaxed and family friendly it was. Good facilities for our 11, 7 & 7 year old boys. Food was great and our townhouse accommodation was good. As we were thgood at the end of May the pools and seas were okay temperature wise and we had great weather generally. We will visit again!
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Craig
Invalid Date - Invalid Date
reviewed on expedia
5 out of 5 stars
This was our fifth family holiday at the Pine Cliffs and will not be our last, its a beautiful resort with great facilities and superb staff. Even though we went out of season our two young boys loved it due to the tennis lessons and coaches as well as the Porto Pirata kids club. The on-site food and drink prices are not cheap but then you are at a five-star resort, however, the quality is good. There are supermarkets and restaurants nearby should you wish to head out.
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Active family
Invalid Date - Invalid Date
reviewed on expedia
5 out of 5 stars
This was our third time in Pine Cliffs- we last visited in 2012. Despite peak season we had a super relaxing time with every comfort - we loved the beach, the champagne bar, the gym and pool and our 10 year old spent each evening from 5-7pm in the well run junior football club which is now at the end of the resort and has a beautiful new grass pitch. Bliss for each member of our family!
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Will C
Invalid Date - Invalid Date
reviewed on expedia
1 out of 5 stars
We stayed in a townhouse which I was later told that they are privately owned. This resort claims to be 5 star, the room we got was 3 star at best. Stained tatty sofa in the lounge, cheap single beds, tv from the 1980's, a BBQ that was so dirty you would never consider cooking on it
The staff were ok but not particularly helpful and the cleaners looked thoroughly annoyed if you asked them to come back another time
The resort itself has no pavements so walking around with a pushchair was not good. People driving cars at 30mph made it at time dangerous.
The resort has loads of steps, including us having to get to our first floor flat. Considering it advertises as child friendly, it's not really.
The crèche staff were nice but at £20 an hour this isn't cheap!
The restaurants are extremely expensive for 3 star food. They put the price up if breakfast while we were there to 25 euros, with dinner in the region of 55 euros. Very expensive for the quality.
I tried to write to the staff making my feelings clear about the disappointment we experienced on our "5 star", which they don't reply to or take a week to reply sometimes.
All in all,for the money,I wouldn't recommend staying here. Try another 5 star resort!
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Derek
Invalid Date - Invalid Date
reviewed on expedia
5 out of 5 stars
lovely time spent with my family it was really pleasing. the area is fantastic the food excellent both in the hotel the hotel and restaurants nearby.