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Platinum Mountain Hotel & SPA

5 star hotel
Kids stay free
9.4/10 Exceptional
(35 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

After a day on the slopes, return to Platinum Mountain Hotel & SPA to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an indoor pool and a full-service spa. Change of towels is available on request.

Nearby attractions

Located in Szklarska Poreba, Platinum Mountain Hotel & SPA is in the mountains. Krkonoše National Park and Karkonosze National Park reflect the area's natural beauty and area attractions include Mineralogical Museum and Julia Crystal Factory. Traveling with kids? Consider Siruwia Japanese Garden, or check out an event or a game at Municipal Stadium. Spend some time exploring the area's activities, including snowboarding, skiing, and a ski shuttle.

Popular amenities

Family friendly

Access to nearby indoor pool
Arcade/game room
Baby bath
Babysitting (surcharge)
Children's games
Children's pool
Children's toys
Free children's club
Indoor pool
Playground
Seasonal outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 7:30 am–11:00 am: pln 65 for adults and pln 50 for children
Room service available

Spa

13 treatment rooms
Couples treatment room(s)
Massage - thai
Massage - hot stone
Massage - sports
Massage/treatment rooms
Spa open daily

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Luggage storage
Multilingual staff
Ski equipment rentals
Ski passes
Ski storage
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)

Things to do

24-hour fitness center
Access to nearby indoor pool
Arcade/game room
Bicycle rentals
Children's pool
Full-service spa
Hiking/biking trails
Indoor pool
Mountain biking
Playground
Sauna
Seasonal outdoor pool
Steam room

Outdoor

Garden
Outdoor furniture
Picnic area
Pool sun loungers
Terrace

Conveniences

Elevator
Front-desk safe
Gift shop/newsstand
Library

More

Fireplace in lobby
Smoke-free property
map

Reviews that mention...

Family Reviews

for Platinum Mountain Hotel & SPA
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

2 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

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We have selected a sample of reviews which reflect what families have said about Platinum Mountain Hotel & SPA

Latest reviews (2)

K

Kamil

8 Aug 2023 - 14 Aug 2023
reviewed on expedia

5 out of 5 stars

It was great! There was a lot of attractions for children, big swimming pool open from 9-10pm, tasty food and really good service.
T

Teresa

30 Jun 2022 - 2 Jul 2022
reviewed on expedia

5 out of 5 stars

Love the hotel top standard food amazing wish you could have bigger space downstairs bar space away from running kids
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