Makati Diamond Residences

Property didn't meet my expectation as a 5-star residences. In particular, the Scotchbrite dish sponge and the dishwashing liquid that looks like it's taken straight from 7-11. You can get a cheap dish sponge from Ikea and a cheap container for your liquid soap, and a cheap tray or caddy and not the plastic ones that look like from thrift store. Pay attention to these tiny details, especially when your pricing and branding your property a 5 star! The saving grace for this property is the trademark Filipino courtesy and hospitality. The Manager on Duty Angel handled all my complaints professionally! She was composed and calm even at the heat of my frustrations. The rest of the staff - from security, concierge, housekeeping, etc. were equally pleasant. You are greeted with their smiles at any time of the day! For this reason I will still recommend this property to friends and family, with a reminder to manage your expectations to avoid disappointments.

I was so happy and amazed of everything from the hospitality of staff, customer service so excellent and the room we stayed are excellent and I highly recommend to my family and friends. Thank you.

We had a wonderful stay at Makati Diamond Residences. We managed to invite our family over to the hotel for a family reunion. The staff are v courteous. The security at the lobby was excellent in keeping us safe throughout our stay. Everyday, our room was cleaned properly and thoroughly. We also used the hotel’s transport and found it very good. The Club Lounge had very good choice of food for breakfast and the happy hour choices of drinks was worth the price we paid for our stay. The facilities in our room was excellent. The only thing missing was a dishwasher. The lobby had a very homely Christmas ambience and felt like you are at home rather than at a hotel. Definitely will recommend, Overall, it was a great Christmas holiday for us and we look forward to going back and stay again.

Good location, but a word of caution to those traveling with families. Makati Diamond charges a premium for rooms with Club access, but does not allow children in from 5-7 PM. If you want to enjoy a drink and snacks before dinner with your family, I suggest the Club Floor at New World.

I enjoyed every minute of my stay. From the moment I got in the hotel. The ambience and the smell made me think the hotel is very clean. And it is very clean. The courteous staff were beyond any customer service I’ve ever encountered in my years of traveling. MDH is so far the best I’ve ever stayed at in 10 countries I have been. The rooms were exceptional. Loved the space I had the washing machine was a , and the snacks in each room was a clever idea. It was nice to have something to munch on after checking it free of charge. Thank you to Migs and Sophia at the front desk for making me and my family feel very welcomed. Looking forward to staying here again.

Excellent hotel. Highly recommend. Staff are all very friendly & food was good. Very central to business are & shopping malls. Leisure facilities are very good & family friendly.

Great for families. Excellent location close to the mall.

If ever you visit the Philippines, I recommend this hotel 💯. The room is huge! Fit for a family that is traveling. Staff is super friendly and nice, they even remember my kids names which is awesome. Walking distance to greenbelt, landmark and glorietta. Make sure you get the breakfast with the room. It makes your morning so much better.