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Ureta Hotel

3 1/2 star hotel
9.6/10 Exceptional
(371 verified Hotels.com guest reviews)
See verified family reviews (28)

generated by AI based on family reviews

Overview

The Ureta Hotel provides a warm and friendly atmosphere, making guests feel like family. While located slightly outside the city centre, it's in a safe area within walking distance. The hotel is praised for its exceptional staff, who go above and beyond to assist guests, and the delicious and plentiful daily breakfast, even offering breakfast bags for early departures. Rooms are clean and comfortable.

Guest highlights

The exceptional friendliness and attentiveness of the staff, who treat guests like family and go above and beyond to help.
The delicious and plentiful breakfasts, with breakfast bags provided for early departures.
The safe and walkable location, even at night.

About the hotel

This smoke-free hotel features concierge services, a 24-hour front desk, and tour/ticket assistance. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a front-desk safe.

Nearby attractions

Located in Cusco, Ureta Hotel is in the historical district. Direccion Desconcentrada de Cultura Cusco and Kusicancha are local landmarks, and travelers looking to shop may want to visit Cusco Craft Center and Ttio Market.

Popular amenities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free continental breakfast available daily 6:00 am–10:00 am

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Conveniences

Elevator
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Alejandro Velasco Astete International Airport
3 km from this hotel
map

Reviews that mention...

Family Reviews

for Ureta Hotel
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

28 reviews

Review data

5 star reviews

93%

4 star reviews

7%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Ureta Hotel

Showing 1 - 10 of 28 reviews

Latest reviews (28)

M

Mathieu

1 Sept 2024 - 6 Sept 2024
reviewed on hcom

5 out of 5 stars

Amazing and kind staff. Seems like a family business. A bit outside the city center but still a safe area, we never had any issues. Walkable at any hour to be frank.
R

Rahul

11 Jul 2024 - 12 Jul 2024
reviewed on expedia

5 out of 5 stars

This is a relatively modern hotel. Our room (for a family of four) was clean and the staff were friendly. We arrived late at night after a visit to Machu Picchu, and had to leave very early in the morning for a flight. The staff were accommodating and even packed some food for us in the morning. The hotel is about 30 min walk from Plaza Mayor de Cusco. That was a non issue for us as we needed a place for a short, one night stop over.
Y

Yeshwanth

6 Jul 2024 - 8 Jul 2024
reviewed on expedia

5 out of 5 stars

Great family owned hotel, the management is great and will accommodate all requests. Definitely recommend this hotel
M

Militza

17 Jun 2024 - 22 Jun 2024
reviewed on expedia

5 out of 5 stars

I loved this hotel, the location is great. This is a hotel runs by a family, Mr. Ureta and his wife are very friendly and let you feel like home. They daily breakfast is delicious s s plentiful. It you need to leave for a early tour, the prepare a breakfast bag for tou to eat on your way.
M

Melinda Lynn

21 Jun 2024 - 28 Jun 2024
reviewed on expedia

5 out of 5 stars

Traveling alone is always a little scarey. Victor and his wife treated me like family. All my requests were quickly addressed. Great people.
S

Sarvesh

13 Jun 2024 - 16 Jun 2024
reviewed on expedia

5 out of 5 stars

Victor is the kindest and most gentle soul we have met in Cusco. He was incredibly attentive to all our needs, and treated us like family. Even arranged for a free airport pickup for us. The breakfast was delicious, rooms were clean. I'd highly recommend Ureta to anyone visiting Cusco.
J

July

30 May 2024 - 5 Jun 2024
reviewed on hcom

5 out of 5 stars

Great stay , super friendly people . Awesome stay , they make us feel like home . Wonderful breakfast. Couldn’t be better . I will recommend this place to friends and family .
L

Leonard

24 May 2024 - 26 May 2024
reviewed on expedia

4 out of 5 stars

The owner and his family are excellent hosts. They are very friendly and welcoming. The location is a bit far from Cusco main square - about 20 mins walk and at a place not considered as a primą location. The internet is spotty and slow. The breakfast time needs to be confirmed each night for next morning and the food is prepared for you - not buffet like big hotels. The food is very similar each morning with little variety.
T

TRAVIS

3 May 2024 - 4 May 2024
reviewed on expedia

5 out of 5 stars

Clean hotel with friendly staff and owners. Seemed to be a small family ran business that take pride in there establishment and treat guests well.
A

Amber

28 Apr 2024 - 30 Apr 2024
reviewed on expedia

5 out of 5 stars

The friendliness of the staff was exceptional. I felt like I was family.
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