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JW Marriott El Convento Cusco

5 star hotel
Kids stay free
Connecting rooms
9.8/10 Exceptional
(1005 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free full breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a sauna, and a spa tub are onsite.

Nearby attractions

JW Marriott El Convento Cusco is located in Cusco Historic Center, a neighborhood in Cusco, and is near a train station. Calle Marquez and San Pedro Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Orellana Pumaqchupan Park and Plaza Tupac Amaru.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Refrigerator
Soundproofed rooms

Wifi

Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
Free full breakfast available daily 6:00 am–10:00 am

Spa

2 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage/treatment rooms
Massages
Spa open daily
Spa tub
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height electrical outlets in bathroom
Roll-in shower (select rooms)
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

Full-service spa
Indoor pool
Sauna
Spa tub
Steam room

Outdoor

Garden

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Library

More

Smoke-free property

Nearest Airport

Airplane
Alejandro Velasco Astete International Airport
4 km from this hotel
map

Reviews that mention...

Family Reviews

for JW Marriott El Convento Cusco
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

3 reviews

Review data

5 star reviews

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4 star reviews

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3 star reviews

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2 star reviews

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1 star reviews

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We have selected a sample of reviews which reflect what families have said about JW Marriott El Convento Cusco

Latest reviews (3)

E

Elisa

3 Apr 2023 - 6 Apr 2023
reviewed on orbitz

5 out of 5 stars

Kelly the young woman who works with her little alpaca baby Pancetta on the property, is such a nice encounter. She made our experience memorable in this gorgeous place. Please keep her and let all the tourists live such a beautiful experience.
P

Paula

16 May 2022 - 27 May 2022
reviewed on hcom

5 out of 5 stars

This Marriot is as good as the Ritz. Services were top notch in ALL areas and all the staff in every department are the best! Every details in the room and in the entire property are well put together. Activities provided by the properties were well planned. We toured the Convent and learned about the history of the property. We went to the San Pedro Market Place with the Chef of the Hotel. We spent time with the Inca Ladies at the Courtyard and view the weaving demonstrations and have pictures with the cute baby alpaca and the handler. We enjoyed every minutes of our stay.
A

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

JW Marriott el Convento was an outstanding hotel choice for our family in Cusco. The staff is incredibly friendly and helpful, down to every last waiter in the beautiful bar and dining room, every luggage porter, and every staff member at the desk. The setting is so gorgeous, we felt torn to leave the property to explore Cusco. With all the adventure travel options in Peru, it was well worth the money to have a comfortable, beautiful, friendly home-base in Cusco. Highly recommend!
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