Holiday Inn Express And Suites Queenstown, an IHG Hotel

About the hotel

This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and a sauna. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference space.

Nearby attractions

Holiday Inn Express And Suites Queenstown, an IHG Hotel is located in Queenstown City Centre, a neighborhood in Queenstown, and is in a shopping district and near the beach. Queenstown Arts Centre and Toi o Tahuna are cultural highlights, and some of the area's attractions include Queenstown Gardens and Queenstown Ice Arena. CaddyShack City Mini Golf and Kiwi and Birdlife Park are also worth visiting. Take in the nearby slopes with ski lifts, a ski shuttle, and a ski area, or check out other outdoor activities such as ice skating.

Popular amenities

Family friendly

Free cribs/infant beds

Laundry facilities

Mini-fridge

Soundproofed rooms

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

Coffee/tea in common area(s)

Free continental breakfast available daily 7:00 am–10:00 am

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Ski storage

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Roll-in shower (select rooms)

Stair-free path to entrance

Visual fire alarm

Well-lit path to entrance

Wheelchair accessible (may have limitations)

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path to elevator

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Things to do

24-hour fitness center

Helicopter/airplane tours

Sauna

Outdoor

Firepit

Garden

Outdoor furniture

Conveniences

Elevator

Lockers available

Water dispenser

More

Fireplace in lobby

Smoke-free property

Tv in lobby

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Reviews that mention...

All reviews (10)location (3)staff (7)parking (2)dining (1)clean (4)evening entertainment (1)

Family Reviews

for Holiday Inn Express And Suites Queenstown, an IHG Hotel

4.5 out of 5 stars

10 reviews

Review data

5 star reviews

50%

4 star reviews

30%

3 star reviews

20%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express And Suites Queenstown, an IHG Hotel

Latest reviews (10)

L

Louise

8 Jan 2024 - 12 Jan 2024

reviewed on expedia

4 out of 5 stars

Great location, easy walk to attractions, shops and restaurants. Lovely modern hotel, and well equipped rooms. Staff were struggling to have rooms ready for guests checking in on the day we arrived but they treated us to free drinks and pizzas while we waited which was great. Daily room servicing seemed under pressure, our room often didn’t have enough crockery replaced, and towels and bedding for child sleeping on the pull out couch. But overall a great place stay, we have stayed before and will be back again in the future.

Y

Yong Siong

15 Dec 2023 - 16 Dec 2023

reviewed on expedia

5 out of 5 stars

The staff were welcoming and helpful. Parking is a bit of a hassle as hotel ran out of parking lots. Convenient location to walk around the city centre. The no-lock swing door and translucent panel design of the shower room may not be suitable for family stay.

J

Joanne

16 Dec 2023 - 17 Dec 2023

reviewed on expedia

5 out of 5 stars

New Hotel! Clean in all areas. The breakfast is way above North America standards….it is worth eating. We can’t say enough about the Front Desk, Bar, Dining Staff and Housekeeping. We have stayed at this property before and it just gets better. Sophia and her coworkers are outstanding. They couldn’t do enough for us. It’s nice to see a Front Desk that really cares about their guests. From our experience … We found Uber to be inexpensive and fast to get around. The gondola was worth it and views from above wonderful. Dinner in the skyline was disappointing. Milford sound…We used Cruise Milford….family owned, clean new boat, excellent service! Thank you, Jim and Joanne

t

tomoko

27 Nov 2023 - 30 Nov 2023

reviewed on expedia

4 out of 5 stars

We were happy with breakfast and cleanness but we didn't get bath towels for all of us, only 2 towels we are 4 member family, even i asked receptionist for it.

S

Shamiza

22 Oct 2023 - 25 Oct 2023

reviewed on expedia

5 out of 5 stars

I liked the place because it was very clean and tidy and it was very relaxing and everything was convenient. I had a lovely time with my family. I would love to stay there next. thanks.

C

Clinton

Invalid Date - Invalid Date

reviewed on expedia

3 out of 5 stars

The good- great walking distance to main downtown area, great breakfast, great common area in the lobby. The bad- very limited parking. Staff suggested parking up the street in residential parking, but not much of that. The shower in the room has a translucent wall to the sleeping area so if you are traveling with children or friends, there’s NO privacy. Bed and pillows were hard and uncomfortable. I wouldn’t stay again.

P

Patricia

22 Jul 2023 - 2 Aug 2023

reviewed on wotif

3 out of 5 stars

Staff went over and above to provide help and service. The menu needs a big upgrade, whilst the breakfast was satisfactory the othe meal alternatives were poor. Pizzas were too thin and topping measly. Fish and chips …..batter on the fish was thick and hard, lamb shank was tasty but the vegs were too few. Not enough on the childrens menu.

M

Matthew

23 Jul 2023 - 28 Jul 2023

reviewed on wotif

5 out of 5 stars

Such a warm welcoming experience. Staff are friendly and easy to approach. Breakfast included made it so much easier. Slept like a baby. Overall 10/10 experience

S

Sacha

Invalid Date - 7 Jan 2023

reviewed on wotif

4 out of 5 stars

We visited in summer with two teenagers. We enjoyed the breakfasts. The rooms are very tight when booking 4 in one room. It was a little weird to have the shower visible from the bedroom so when a family member had a shower we could see their bodies (but not the details, luckily).

A

Adeline

Invalid Date - 6 Jan 2023

reviewed on wotif

5 out of 5 stars

Fantastic property - clean, family friendly, helpful staff, brilliant location!